Billing Specialist - Onsite at Vaco, LLC
Columbus, OH 43219
About the Job
Position Summary:
The Billing Specialist is responsible for managing invoicing through various client-specific web portals, ensuring data accuracy and adherence to both company and client specifications. This role requires a detail-oriented individual with a strong investigative mindset who can effectively communicate issues, resolve discrepancies, and exhaust resources to address billing challenges. The position involves collaboration with internal teams, customers, and portal administrators to ensure smooth billing operations.
Key Responsibilities:
- Billing Management:
- Process and submit invoices through multiple client web portals, adapting submissions to fit customer specifications and requirements.
- Review and correct any errors on invoices to maintain accuracy and compliance with billing standards.
- Customer & Sales Support:
- Respond to client inquiries related to billing, providing prompt and clear communication.
- Collaborate with Sales teams, customers, and third-party portal administrators to identify and resolve billing issues.
- Conduct detailed fact-finding investigations to address discrepancies and ensure accurate billing information.
- Reporting:
- Prepare and present weekly billing reports to management, providing insights into billing accuracy and process efficiency.
- Track and analyze key performance indicators (KPIs) related to billing accuracy, collections, and accounts receivable performance.
- Education & Experience:
- High school diploma required; Associate’s degree in Accounting or a related field strongly preferred.
- Background in Accounts Receivable, billing, and cash applications is required.
- Skills & Systems:
- Proficiency in Microsoft Office (Excel, Word, and Outlook) is essential; experience with Adobe Acrobat is a plus.
- Knowledge of ERP systems like Prophet 21 or similar, and experience with collections software.
- Familiarity with web invoicing systems such as Ariba, Coupa, OB10, or Paymode is highly preferred.
This role is onsite during the initial assignment period, with the potential for a hybrid work schedule after conversion.
Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
EEO Notice
Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco LLC and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco LLC and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .
Vaco also wants all applicants to know their rights that workplace discrimination is illegal.
By submitting to this position, you agree that you will be giving Vaco the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
Privacy Notice
Vaco LLC and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco”) respects your privacy and are committed to providing transparent notice of our policies.
- California residents may access Vaco’s HR Notice at Collection for California Applicants and Employees here.
- Virginia residents may access our state specific policies here.
- Residents of all other states may access our policies here.
- Canadian residents may access our policies in English here and in French here.
- Residents of countries governed by GDPR may access our policies here.
Pay Transparency Notice
Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to:
- the individual’s skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
With that said, as required by local law, Vaco believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
