Billing Specialist - WALTON WORLDWIDE LLC

Walton Signage is a well-respected, innovative company in the signage industry. The Company serves large, national or corporate accounts with turnkey installation of high quality signage systems and has been listed several times as one of Inc. Magazine's fastest growing companies.

We are currently recruiting for a Billing Specialist.  As a Billing Specialist, this position is responsible for accurately processing timely customer invoices. Requires top level customer support and analytical problem-solving skills. This position requires a dynamic individual who focuses on accuracy, efficiency, and remarkable customer service – both internal and external.

Collaborate with project managers to accurately prepare, adjust and verify pre-bill documents and instructions before invoicing.

• Produce invoices in operating system in accordance with GAAP standards. Ensure values billed and supporting documents comply with the contract requirements and all billable costs are included.
• Collaborate with project managers to prepare timely and accurate AIA progress bills and other billings
• Upload customer invoices into customer designated billing portal and address any rejections

• Prepare Accounts Receivable adjustments to Customer Bills based on approvals
• Delete fulfillments based on request and if applicable for proper billing timing
• Deliver outstanding customer service to both internal and external customers, as well as other members of the Accounting team, to answer invoicing questions or manage related issues.
• Troubleshoot and resolve complex customer issues regarding billing. Act as an escalation point for internal and external customers.
• Preparation of conditional and unconditional waivers
• Adhere to all deadlines and effectively communicate any issues that may arise
• Perform internal audit functions related to Accounts Receivable
• Assist in month end close and audit requests
• Assist with special projects, billing / collection research and ad hoc analysis as needed.

What we're looking for in you

• 3+ years of proficient understanding of accounting/billing procedures/techniques
• 3+ years of prior experience in a billing or related accounting role
• 3+ years of Office Suite experience, including advanced experience with Excel
• NetSuite experience is preferred.
• Excellent communication skills with a focus on providing extraordinary customer service to both internal and external customers
• Excellent organizational, time management, and prioritization skills, ability to multi-task, work well independently and as part of a team

Walton Signage offers medical benefits on the 1st of the month following start date, 401(k) with 100% match up to 4% and full vesting after 90 days, paid time off, holidays, and competitive compensation commensurate with experience. To apply please complete the preliminary application online. 

We are an Equal Opportunity and Affirmative Action Employer

PHYSICAL DEMANDS : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

•While performing the duties of this job, the employee is constantly required to sit and use hands to operate telephone, type and operate computer and mouse.

•The employee is frequently required to talk, hear, and bend and twist neck.

•The employee may occasionally lift and/or move up to 10 pounds and rarely lift and/or move up to 25 pounds.

•Specific vision abilities required by this job include close vision and distance vision.

•Local ravel may be required.