Billing Support Coordinator - Childcare Network, Inc.

Explore your passion with us! 

Founded in 1988, Child Development Schools is headquartered in Austin, TX operating over 260 childcare centers in 11 states. Our three early childhood education brands are Childcare Network, Sunrise Preschools, and My Small Wonders. We proudly provide quality care and developmental education to over 30,000 children aged six weeks to twelve years. 

We have a great opportunity for a Billing Suport Coordinator to join our growing company!

The Billing Support Coordinator is responsible for administering audits and reconciliation of private payments and state subsidy programs. This position works closely with internal teams to ensure compliance, eligibility, and timely processing of payments. The role involves reviewing and verifying subsidy documentation and maintaining accurate records. Additionally, the Billing Support Coordinator II may provide guidance and support to internal teams regarding subsidy program requirements and assist in resolving any issues or inquiries.

• Develops an expertise at using the state subsidy website and the Child Development Schools Student Management Software for tracking and inputting attendance, processing payments and applying those payments.
• Inputs the appropriate data, monitors and balances the subsidy billing process in each of the schools assigned.
• Exercises discretion when creating Billing Plans for each new child that enrolls in the school.
• Audits the attendance, billing and tracking practices in each assigned school.
• Independent judgment is needed to performs a monthly review of the attendance entered in the state subsidy system and balances it to the multiple sources of attendance tracking methods at each school.
• Tracks, audits and balances tuition changes per child and ensures updates are made each month.
• Audits attendance recordkeeping at each school at mid and end of month and confirms all corrections and updates are made monthly.
• Balances attendance school recordkeeping with state system to ensure schools are up-to-date and completed.
• Assists and supports the School Director on completing the Agency Reconciliation Sheet monthly.
• Verifies school and state/county staff contacts are appropriate and current for verification and ongoing tracking of subsidy activity.
• Trains School Directors, when needed, on the process and requirements of tracking and reporting connected to subsidy programs.
• Provides a written summary report weekly and/or monthly to School Directors and District Managers of all activity and issues identified during the monitoring and auditing related to attendance, billing and payments.
• Serve as subject matter expert for one or more state agency billing and payment application process.
• Reconciles Sponsor and Agency ARs monthly and follows up with Directors/DMs on action steps to collect and reduce rolling AR balances.

Our Benefits Provide:

• Discounts up to 50% off childcare tuition
• Medical/Dental/Vision Insurance plans
• Paid Holidays, Vacation, and Sick Leave
• Free access to online training
• Education assistance to pursue your degree
• 401K plan savings and investment plan with employer contribution

• Knowledge of subsidy program regulations
• Strong attention to detail with level of accuracy.
• Ability to work independently with limited supervision.
• Highly motivated and a self-starter.
• Advanced Microsoft Excel Skills
• Excellent customer service skills.
• Strong organizational skills with the ability to multi-task.
• Excellent written and oral commination skills.
• Ability to travel, to include overnight, as needed
• Must have access to high-speed internet

Want to learn more about Child Development Schools? We’re always looking for nurturing, innovative, and dedicated individuals to join us and explore their passion for child care and early education. Please click to join our Talent Network so we can keep in touch about other current and future opportunities!

Child Development Schools provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.