Billing Support Staff Front Office Days - Doctors Medical Center of Modesto

Doctors Medical Center Modesto is a full-service, comprehensive health care facility, dedicated to providing the finest medical care for the community. From preventative and diagnostic services to expertise in some of the world's leading technologies, DMC's multidisciplinary team of physicians and healthcare professionals is dedicated to your good health and well-being. Recognized for innovative cardiac and neonatal intensive care to advanced stroke and trauma treatment, the outstanding doctors at DMC represent most major medical specialties and are committed to being there for you, when you need them most.

We offer competitive salaries and benefits including a matching 401(k), several health & dental plans to choose from, generous tuition assistance plans, and relocation assistance for select positions.

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including employee assistance program (EAP)
• Time away from work programs for paid time off, long- and short-term plan coverage
• Savings and retirement including a 401(k) Plan with a 50% match up to 6% of pay, employee stock purchase plan, flexible spending accounts, retirement readiness tools, rollover support, and financial well-being counseling
• Education support through tuition assistance, student loan assistance, certification support, and online educational program
• Additional benefits life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection, and employee discount program
• Registered nurses – Retirement medical benefit account (RMBA) – 2% of annual eligible income set aside in accordance with program guidelines
• Benefits may vary by location and role

www.dmc-modesto.com/teams

GENERAL DUTIES:

Reporting to Director Patient Access/Clinic Director, the Clinical Support I Representative must be able to work independently as well as with resources of supervision and management. This position is responsible for the pre-registration of patients into the facility, including but not limited to the Clinic. The position is responsible for answering and distributing calls/messages, scheduling patients and verifying current patient demographics. The position has the responsibility to provide excellent service to patients, their families, physician office staff, hospital personnel and related outside agencies.

POSITION QUALIFICATIONS:

Minimum Education: High School diploma preferred.

Minimum Experience/Skills: 1 year in an acute care admitting/front office environment, urgent care, clinic, medical group, or physician’s office, medical terminology, excellent communication and organizational skills, 10-key, Keyboard/Typing – 35wpm, bilingual Preferred.

Physical Demands:

• Prolonged, extensive or considerable sitting
• Lift/position up to 25 lbs. Push/pull up to 25 lbs of force.
• Reaching, stooping, bending, kneeling, crouching
• Manual dexterity and mobility
• Touch, auditory and visual perception and acuity
• Adequate vocal pitch and volume

Vision Requirements: Sufficient perceptive acuity (vision and hearing) to perform all the related duties of the position

Working Conditions:

• Subject to varying and unpredictable situations
• Exposure to unpleasant elements (accidents, injuries, illness)
• Emergency and crisis situations
• Occasional pressure due to multiple calls and inquiries

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Tenet complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.