Billing Support System Technical Implementation Manager - US Tech Solutions, Inc.

Job Description:

• This role will help manage the technical implementation of BSS (Billing Support System) as we roll the software out to all markets.
• This person will represent the Install & Repair scope for the client’s business, and will be responsible for managing end-to-end project needs.

 
Responsibilities:

• Work with business leads to define and manage business process and technology roadmaps.
• Bug/Issue Creation + Management.
• Conduct weekly project planning and meetings.
• Internal + External Communications (email, managing meetings, etc).
• Influence decisions and change management through collaboration, leadership and a customer-focused approach.
• Provide functional subject matter expertise and anticipate customers' needs.
• Leads brainstorming sessions to gather requirements and manage complex projects to major milestones.
• Develop project justification proposals, business cases and return on investment estimates, prepare executive briefings and project presentations (ability to tell the story), obtain executive approval.

 
Experience:

• 5-7 years of experience in Project Management experience.
• Experience in managing technical implementation of BSS (Billing Support System).
• Solutions and client service-oriented, with an emphasis on creativity and relationships.
• Project management skills with the ability to implement and drive projects forward while working collaboratively with internal and external clients.
• Deep interest in analyzing data and the ability to see beyond the numbers to drive sound decision-making.
• Proven organizational skills with attention to detail and the ability to prioritize and work well in an environment with competing demands.
• Ability to work in a team environment with a high sense of urgency. Exceptional written and verbal communications skills as well as strong interpersonal skills.

 
Desired Skills:

• PMP Certification is preferred.

 
Education:

• Bachelor’s degree in (Computer Science, Business Management, etc) or equivalent experience.

 
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.
 
US Tech Solutions is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.