Blood Collection Technician I - Christiana/Concord Donor Center - Blood Bank of Delmarva

Blood Collection Technician I - Christiana & Concord Donor Centers

We train individuals that are naturally welcoming and committed to carrying out our mission by providing excellent customer service to our donors.

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Schedule: 

Christiana Donor Center: Monday (12pm-8pm), Thursday (7am-3pm), & Alternating Friday/Saturday (7am-4pm)

Concord Donor Center: Tuesday (7am-3pm) & Wednesday (11am - 7pm)

The Blood Collection Technician is responsible for performing whole blood collection procedures and allied activities in the donor room in accordance with BBD guidelines. This position is designed as an interim position for new employees until they develop and successfully demonstrate the skills to learn automated collection platforms typically within 12 to 18 months of employment. This position is considered “essential” during severe weather or emergency operation events.

• Prepares for donor interviews and blood collection by ensuring that interview materials and phlebotomy equipment and supplies are set up and/or operable in keeping with QC standards.
• Conducts donor interviews in a confidential professional manner to determine donor eligibilities according to BBD standards.
• Initiates whole blood procedures and monitors the donor’s progress, according to BBD collection guidelines. Ensures the unit weight is within BBD standard and was collected within acceptable time frame. Provides prompt responses to adverse donor reactions.
• Performs post draw activities including but not limited to cleaning equipment, re-stocking supplies, and removing/storing supplies in a controlled area. Performs a variety of miscellaneous duties including, but not limited to, recruiting and scheduling of automated donor appointments, biohazard cleanups, dating of supplies, re-stocking, recovery room duty, posting phlebotomy and screening results, and directing donors to the canteen.
• Greets donors warmly and performs registration of donors in the BBCS system. Provides donors with required educational materials.
• Will be assigned to other fixed sites or mobile blood drives as needed.
• Exemplifies BBD’s Customer Service Mission and Core Values.

• High school diploma or equivalent
• 1+ years of experience working a variable schedule
• 2+ years of face to face customer service experience
• 1+ years of entering detailed data into a computer system
• 1+ years of successfully managing multiple tasks in a fast paced working environment
• A valid driver’s license is required
• CPR Certification is a plus