Board and Team Manager - Queens University of Charlotte

Summary: The Center for Digital Equity (CDE) is seeking a highly organized and proactive Board and Team Manager to join our dynamic team. This role will play a pivotal part in ensuring the smooth functioning of our organization by providing comprehensive support to both our executive boards and internal teams. As a Board and Team Manager, you will serve as an essential link between senior management, staff, and external stakeholders. Your exceptional multitasking abilities and strong communication skills will contribute to the efficient operations of the Center for Digital Equity. This is a grant funded full-time benefits eligible position and is expected to continue through June 30, 2026.

This position reports to the Director of Operations for the Center for Digital. This position is exempt from provisions of the Fair Labor Standards Act (FLSA) and is not eligible to earn overtime pay for hours worked above 40 in a single work week. This position is not eligible for visa sponsorship.

Essential Duties and Responsibilities include:

Board Liaison

• Act as the primary liaison between board members and the organization
• Facilitate communication between internal teams, board members, and external stakeholders, ensuring messages are conveyed accurately and efficiently.
• Provide comprehensive administrative assistance to board members, including managing calendars, scheduling meetings, preparing agendas, and organizing materials for board meetings.
• Maintain accurate records of board and team meetings, draft meeting minutes, and prepare reports to document key decisions and action items.
• Ensure timely communication and facilitating the dissemination of information to all relevant parties.

Team Support and Office Management

• Provide general administrative support to internal teams, including managing team calendars, shared team email inboxes, coordinating team events, and handling team-related communications.
• Arrange and coordinate meetings for both internal teams and external stakeholders, ensuring all logistics, resources, and materials are prepared in advance.
• Support maintenance and process improvement for team-wide digital software, such as project management systems and document storage repositories
• Organize travel arrangements for board members and team members, including booking flights, accommodations, and other necessary arrangements.
• Oversee office operations, including maintaining office supplies, handling incoming/outgoing mail, and managing office equipment and facilities.
• Support onboarding and offboarding staff

Project Management

• Collaborate with project managers and team leaders to assist in project planning and measurement
• Report project progress to ensure timely completion of tasks and milestones.
• Assist in managing the budget for board activities and team events, ensuring compliance with financial guidelines and reporting any discrepancies to senior management.

Non-Essential Duties:

• Other duties and special projects may be assigned to meet department and/or university needs.

Experience, Knowledge and Skills Required:

• Proven experience as an executive assistant, team coordinator, or similar role.
• Excellent organizational and time management skills.
• Proven ability to present complex ideas, in writing and orally, to various stakeholder groups while conveying information effectively.
• Attention to detail and ability to maintain confidentiality.
• Ability to work independently and collaborate effectively in a team-oriented environment along with establishing and maintaining good working relationships.
• Ability to efficiently manage one’s time and resources to ensure that work is completed.
• Familiarity with digital equity and social impact initiatives is a plus.
• Demonstrated ability using the following software: Microsoft Office Suite, Google Workspace, HubSpot, and Asana.
• Bachelor's degree in Business Administration, Management, or a related field preferred or equivalent combination of education and experience.

Note:

Don’t meet every qualification listed? We encourage you to apply anyway! Research shows that marginalized communities—such as women, LGBTQ+ individuals, and people of color—are less likely to apply for roles unless they meet every single requirement. At the Center for Digital Equity, we are committed to fostering an inclusive, diverse, equitable, and accessible environment where everyone feels a sense of belonging. If you’re passionate about our mission but your experience doesn’t perfectly align with every qualification in the job description, we still encourage you to apply. You might be the perfect fit for this role or another opportunity with us!

Application Process
Does this sound like a good fit? Click on the green “I’m interested” button and submit:

1. A cover letter addressing the position qualifications and experience
2. Current résumé
3. Salary requirements
4. Contact information for three professional references.

Applications received by October 4, 2024, will receive first consideration. Queens will continue to accept applications until the position is filled.

About Queens University of Charlotte

Located in the heart of the nation’s second-fastest-growing metropolitan area, Queens University of Charlotte leverages the city’s diverse and thriving environment as an extended classroom. Nationally recognized for undergraduate programs in international and interdisciplinary education, Queens blends the best of liberal arts learning with professional preparation and community engagement. Focused on supporting success for diverse learners, faculty build close and collaborative relationships with students and help them build intentional and individualized roadmaps for flourishing at Queens and beyond. At the graduate program level, the University offers innovative educational experiences that help learners advance professionally and retool for new opportunities. Our environs afford faculty myriad opportunities to advance their own professional growth and teaching and research interests by collaborating with vibrant industry, non-profit, and community organization sectors.

Because of our history of innovation and our legacy of strong leadership, Queens is positioned to be among the new forerunners of American higher education. This is a defining moment for Queens. While other institutions are focused on sustaining and surviving, we are thinking much bigger.

Institutions that understand what is needed and are willing to reimagine what is possible can position themselves to thrive and strengthen their market position after the pandemic with innovative approaches that are deeply connected to the world and its greatest challenges.

By 2030, Queens aspires to become the leading, private, national university of Charlotte with deep, meaningful, and reciprocal connections to the needs of our local community and economy; inventive and multidisciplinary academic programs that are connected to the world’s most pressing challenges and biggest areas of opportunity; a fully connected, integrated, and innovative set of experiences that support holistic wellness and wellbeing; a culture of continuous improvement and investment that enables faculty and staff to flourish and achieve their full potential; and a comprehensive approach to diversity, equity, and inclusion that begins on campus and radiates throughout the community.

Benefits

Queens offers comprehensive benefits to eligible employees, including: medical, dental and vision insurance, domestic partner benefits, defined contribution (matching) and supplemental 403(b) retirement plans, vacation and generous paid holidays, tuition remission and tuition exchange, Queens-paid life insurance, supplemental life insurance, dependent life insurance, accidental death and dismemberment insurance, flexible spending accounts (medical, dependent care, Health Savings Account), sick leave and long-term disability leave, paid parental leave, FMLA leave when eligible, reduced cost meals at Morrison Dining Hall, employee assistance program (EAP), free access to the Levine Center, wellness programs. In addition, employees may choose benefits such as pet insurance, critical care insurance and legal assistance.

Queens University of Charlotte is an equal opportunity employer and is firmly committed to supporting and celebrating all forms of diversity. Queens does not discriminate on the basis of race, color, gender, sex (including pregnancy, childbirth and conditions related to pregnancy or childbirth), sexual orientation, gender identity or expression, religion, age, national origin, disability, political beliefs, veteran status, genetic information or any characteristic protected by law in the administration of its educational and admissions policies, scholarship and loan programs, athletic programs, employment and hiring policies, or other University-administered programs.

Any individual with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Queens' job search/selection process should contact the Assistant Vice President of Human Resources at 704.337.2222.

Physical Requirements (with or without reasonable accommodation)

• Remain in a stationary position, most of the time.
• Exchange accurate information with co-workers and clients, frequently.
• Read reports, create presentations, use a computer system, most of the time 
• Communicate with co‐workers, clients and vendors, most of the time. 
• Write, type, and use the computer, telephone, copier, and other office equipment systems, most of the time. 
• Move about inside the workspace to access resources and office equipment, and attend meetings across campus, regularly. 
• Exert moderate force to move objects, occasionally. 
• Think critically, concentrate on the task at hand, and respond quickly to changes in conditions, most of the time.

Work Conditions

• Work in office environment at the main hub/office (Queens University of Charlotte), or other remote setting throughout North and South Carolina (remote setting could include partner organizations, community anchor institution, local community business) involving contact with faculty, staff, students, service providers and vendors.
• Work has deadlines, multiple interruptions, high volume and may be stressful at times.

The above description is not intended to be an all-inclusive list of the duties and responsibilities of this positions, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended to describe the general nature of this position.