Boston (LW) - Mystery Rider - WeDriveU

WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and workplaces. WeDriveU operates private shuttle and public transit systems across the U.S serving millions of passenger journeys a year. The company's 5,500+ team members operate 4,000 vehicles across 55 U.S. locations, providing safe, reliable and sustainable options as part of a global family of brands serving more than 1B bus and rail passengers on four continents. Visit www.wedriveu.com.

Job Description:

Mystery Riders are responsible for evaluating bus operators in a transit bus and the safe operation of our state of the art equipment, compliance of all traffic regulations and WeDriveU’s policies and procedures.

Duties and Responsibilities:

• Employees are expected to maintain a professional image, emphasizing positive customer relations.

• Must have the ability to sit for extended periods of time and remain discreet and anonymous from our bus operators.

• Completes written and verbal reports on driver adherence, cleanliness of buses, safe operation and compliance with transit system rules and procedures.
  

• Prepare and maintain records and reports

• Establish and maintain effective working relationships with supervisors.

• Use prudent judgment and problem solving skills to make reasonable and appropriate decisions and recommendations.

• Maintain good attendance

• Knowledge of procedures for safe operation of buses.

• Knowledge of scheduled routes.

• Follow oral and written instructions in English.
  
  

Skills Required and Physical Demands:

• Ability to board a moving vehicle and sit/stand for an extended length of time, with constant arm, hand and foot movement.
  
  

Education and Qualifications:

• High School Diploma or GED

• Previous driving experience as a transit bus operator is preferred.
  
  

EEOC

WeDriveU is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.