Box Office Attendant|Part-time| Macon Centreplex - Oak View Group

Oak View Group:

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary:

Undersupervision of Box Office Director and Box Office Supervisor, responsible for ticket sales and customer service for all
ticketed events.

 

This role will pay an hourly wage of $10 to $12.00. 

 

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

 

5/30/2024 end date 

About the Venue:

The Macon Centreplex is comprised of the Macon Coliseum and Macon City Auditorium. The Macon Coliseum is home to tenant hockey team, the Macon Mayhem and sits 9,000 patrons. Family shows, concerts, trade shows, GHSA, among others, are frequent entertainment in the venue. The Macon City Auditorium first opened in 1925 and has hosted iconic greats like Otis Redding, The Allman Brothers, and Little Richard. The venue hosts concerts, weddings, private galas, comedy shows, among other events, in its 2,500 seat space. The 10,000 capacity Amphitheater is due to open in Spring of 2024.

Responsibilities:

Know and understand the operations of the Ticket Master ticketing system
 Familiarize yourself with each event (ticket prices, discounts, restrictions, reserved or general admission seating,
etc.)
 Know and understand seating charts and configurations of the DLTCC
 Perform transactionsfor all events on the ticketing system with efficiency and accuracy
 Collect proper currency or credit card amount for purchase of ticket(s) as well as give back proper number of
tickets and correct change
 Communicate and satisfy patrons with world class customerservice
 Operate phone and address call in patrons’ requestsforinformation
 Reconcile all moniesreceived from ticketsales
 Maintain confidentiality
 Additional duties may be assigned by Box Office Director or Box Office Supervisor

Qualifications:

 Ability to multitask in a fast‐paced environment
 Familiarity with Windows based computers
 Possess excellent customerservice skills
 Experience working with the public and cash
 Ability to work independently and as a productive member of a team
 Capable of working a flexible schedule and extended hours, including but not limited to working early mornings,
nights, weekends and holidaysin addition to traditional business hours
 Must be able to work in a loud noise environment
 Must be over 18 years or older
 Strong verbal communication skillsin the English language (Spanish is a plus)
 Proven ability to work well with all levels of management
 Strong analytical and problem‐solving skills

Strengthened by our Differences. United to Make a Difference:

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer:

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.