BPO Administrator - EAG Services

EAG is currently seeking a BPO Administrator.

ABOUT EAG:

EAG is a dynamic and growing Consulting, IT, and Back Office Outsourcing firm focused on driving customer success. As an EAG team member, you will leverage your customer service, accounting, and oil and gas industry experience while driving continuous value both for your clients and EAG. Gain the satisfaction of knowing that you are creating an immediate and positive impact for your customers on a daily basis by joining the talented and driven team of professionals at EAG!

Headquartered in Houston, TX, we focus on serving the upstream and midstream energy markets. Our mission is to deliver cost-effective business solutions to the oil and gas industry while providing a challenging and fulfilling experience to our employees. We seek individuals who enjoy expanding their knowledge of the oil and gas industry and related technologies while working as part of a team delivering complex client engagements.

EAG is starting the search for a BPO Administrator to join our team.

We are seeking a dedicated and detail-oriented BPO Administrator to support our Business Process Outsourcing (BPO) team. This role is perfect for a highly organized individual with strong communication and multitasking skills who would like to learn business skills and advance within our organization. The BPO Administrator will handle general administrative duties to help ensure the smooth day-to-day
operations within the department.

KEY RESPONSIBILITIES:

• Perform daily Print and Mail operations activities for the BPO organization
  including:
  • Pick up and drop of mail daily with USPS, Fedex and UPS as needed.
  • Scan received BPO mail and categorize in client document
    management systems.
  • Monitor print request tracker for new Client print and mail requests.
  • Prepare outgoing print requests, including printing, folding, stuffing,
    posting, special handling requests, and mailing.
• Provide support to the BPO Accounts Payable, Owner Relations, and Treasury
  Teams with entry level accounting, master data, and customer service tasks.
• Provide support to the Corporate team with EAG office administrative tasks,
  such as ordering and stocking needed supplies.

EXPERIENCE & EDUCATION REQUIREMENTS:

• High school diploma or equivalent from an accredited state-certified program
  required.
• 1-2 years’ experience in an administrative or clerical role preferred.
• Strong organizational skills.
• Excellent verbal and written communication skills.
• Ability to prioritize and manage multiple tasks in a fast-paced environment.
• Comfortable working independently or as part of a team.
• Familiarity with basic office equipment (printers, copiers/scanners, postage
  machines).
• Physical ability to be on your feet a lot throughout the day and to lift items
  weighing up to 25 lbs.
• Must be eligible to work for ANY employer in the United States; we are unable to sponsor H1B applicants at this time.

WORK ENVIRONMENT:

The selected candidate will work onsite in our downtown office 5 days per week. People are EAG’s most valuable asset. We offer a competitive and comprehensive salary and benefits package to all employees and invest in employee professional growth by providing a variety of educational and training opportunities.

EAG is an Equal Opportunity Employer.