Branch Manager - Citizens Community Bank

SUMMARY:

Join Our Award-Winning Team as Branch Manager at Citizens Community Bank, voted the” Best Bank” for Seven Consecutive Years!

We are seeking an outstanding leader for our Taylor Crossing Branch location in Idaho Falls. The ideal candidate will demonstrate strong leadership, a commitment to community engagement, and a proven track record in banking, sales, or management. Join us in continuing our legacy of excellence!

DUTIES AND RESPONSIBILITIES:

• Ensures through training, personal example, and work ethics that all office staff maintain a professional, courteous demeanor and always provide customer service of the highest quality.
• Works with the Customer Service Manager to build a positive, enthusiastic team. Communication skills of every type, i.e., email, voice messages, person to person are essential.
• Joins and participates in service clubs and civic organizations. Takes part in activities which enhances the Bank's image.
• Makes calls on prospective and existing customers of the bank to develop deposit and loan relationships at the branch. Prioritizes the need to increase deposits for the branch.
• Works with the Customer Service Manager to build a strong team within the branch. Develops a plan to cross-train the staff to ensure continuity of service during absence of co-workers.
• Oversees all hiring and performance review activities within the branch using the guidelines set by Human Resources.
• Maintains coverage for the branch in conjunction with the CSM during those times of short staff.  Must be able to coordinate and communicate well with the team.
• Operates as the chief planner for the branch. Administers the branch expenses. Assists in the establishment and implementation of branch goals in accordance with the bank goals. Helps the team learn to balance the delivery of customer service and protecting the bank’s interest.

Additional Responsibilities:

• Participate in Community Service and Bank-sponsored activities that serve and support the mission and values of CCB.
• Provide superior internal and external customer service: must demonstrate self-governance, courtesy, and respect toward external customers as well as internal customers (all organization personnel).
• Complete required bank and OnCourse training courses within assigned time frame(s).
• All employees are accountable for compliance with applicable laws and regulations when performing their job duties. 
• Represent in a professional manner which includes a professional image, confidentiality, a positive attitude, good attendance, punctuality, flexibility and adaptability in meeting bank and customer needs. 
• Regular and predictable attendance to accomplish assigned job duties.
• Additional duties as requested or assigned.

QUALIFICATIONS:

• Preferred 3-5 years of experience in Banking.
• Preferred 3-5 years of management.
• High school diploma or equivalent

KNOWLEDGE, SKILL, ABILITY:

• Ability to remain organized and use effective time management skills,
• Ability to work both independently and in a team environment
• Must possess strong communication skills – written and verbal
• Willingness to be involved in the community, which will include time after normal working hours
• Basic computer skills with working knowledge of word processing, spreadsheets, and general computer applications.

WORK ENVIRONMENT:

 Must be able to routinely perform work indoors in climate-controlled shared work area with moderate noise level.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is often required to: sit; use hands in repetitive motions to finger, grasp, handle or feel; and talk or hear. The employee is occasionally required to: stand; walk; and lift or reach with hands and arms.

Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Must be capable of climbing / descending stairs in an emergency situation.

Specific lifting abilities required by this job include: Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Specific vision abilities required by this job include: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes.

COMPENSATION & BENEFITS: Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position.  We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance, a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a 401(k) retirement savings plan, discounts on banking products and services, and paid sick, holiday, and vacation time.  Visit our website for more details!

COMPANY OVERVIEW:  We are a family of banks whose unique local presence reflects the communities we serve.  We welcome the opportunity to grow and change as our customers and communities do the same.  Read our story, learn about our banks, and experience life at Glacier Bancorp, Inc. all from our website.  Check it out!  

We are an Equal Opportunity Employer and qualified applicants or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state or local laws.

Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

No Recruiters or unsolicited agency referrals please.