Branch Manager - Liquid Liner - Turnserv

Company Overview:

LiquidLiner Bathtub Refinishing is a market-leading, innovative provider of bathtub and tile refinishing solutions. We specialize in restoring unsightly bathtubs to their original appearance at a fraction of the replacement cost. Our commitment to quality and customer satisfaction has established us as a trusted name in the industry.

Job Overview:

LiquidLiner is seeking a dynamic and experienced Branch Manager for our Cincinnati, Ohio location. The ideal candidate will have a strong background in corporate settings, with experience in industries such as automotive, logistics, construction, multifamily housing, or property management/maintenance. The Branch Manager will be responsible for overseeing daily operations, managing a team of service technicians, and ensuring exceptional service delivery to our clients.

Key Responsibilities:

• Leadership & Team Management:
  • Lead by example, providing guidance, motivation, and support to the team.
  • Oversee the performance and development of service technicians.
  • Ensure accountability and high standards of work within the team.
  • Foster a positive and productive work environment.
• Operational Oversight:
  • Manage daily operations of the Columbus branch.
  • Conduct quality control checks to ensure service excellence.
  • Coordinate and oversee logistics for service delivery.
  • Implement and maintain effective operational procedures.
• Client Relations:
  • Work hand and hand with Account Management to maintain strong relationships with existing clients.
  • Address and resolve client concerns promptly and professionally.
  • Identify opportunities for business growth and client satisfaction.
• Administrative Duties:
  • Utilize computer skills to manage branch operations, including Excel and basic technical tools.
  • Prepare reports on branch performance and operational metrics.
  • Ensure compliance with company policies and industry regulations.

Qualifications:

• Experience:
  • Proven experience in a corporate setting, preferably in automotive, logistics, construction, multifamily housing, or property management/maintenance.
  • Demonstrated experience in leading and managing teams.
• Skills:
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Proficient in using computer applications, particularly Excel.
  • Basic technical skills and aptitude for learning new tools.
• Attributes:
  • High level of accountability and integrity.
  • Strong problem-solving abilities.
  • Ability to work effectively in a fast-paced environment.
  • Client-focused mindset with a commitment to quality service.

Why LiquidLiner?

• Competitive salary and benefits package. (50-55k salary, bonus opportunities)
• Opportunity to lead a dynamic team and make a significant impact.
• Supportive company culture that values innovation and excellence.
• Opportunities for professional development and career growth.

How to Apply:

Interested candidates are invited to submit their resume detailing their relevant experience and why they are a good fit for this position.

About Us:
Turnserv is a platform of leading service brands, including ApartmentPainters.com, ApartmentRefinishing.com, and ApartmentFlooring.com. Our client list includes some of the largest names in the multifamily space! We offer competitive wages, growth opportunities, health care opportunities, and a family-like, professional culture.

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