Branch Manager - Lafayette Federal Credit Union

Job Title: Member Service Representative

Join Lafayette Federal Credit Union, a proud recipient of the 2024 Top Workplaces award from USA Today! We are seeking a dedicated Member Service Representative to support our growing member base.

Responsibilities:

• Assist members with account inquiries and transactions.
• Provide exceptional customer service and resolve issues promptly.
• Promote credit union products and services to enhance member experience.
• Maintain accurate records and ensure compliance with policies.

Qualifications:

• High school diploma or equivalent; degree preferred.
• Strong communication and interpersonal skills.
• Previous customer service experience in financial services is a plus.
• Ability to work in a team-oriented environment.