Branch Processor - Fairway Independent Mortgage Corporation

As a Branch Processor, you will play a crucial role in our mortgage lending process. You will be responsible for efficiently processing loan applications while ensuring compliance with all relevant regulations and guidelines.

Key Responsibilities:

• Loan Processing:
  • Collect, review, and analyze financial and supporting documentation for loan applications.
  • Request necessary documentation from borrowers, title companies, appraisers, and other relevant parties.
  • Evaluate loan applications for completeness and accuracy, escalating complex cases as needed.
  • Review files for underwriting submission, ensuring compliance with regulatory guidelines.
  • Clear loan conditions and obtain required documentation.
  • Submit approved loan files to closing.
  • Prioritize workload to meet deadlines and ensure timely loan closings.
  • Prepare and send approval and denial letters to borrowers.
  • Maintain accurate records of loan status, including applications, approvals, denials, and cancellations.
• Communication and Customer Service:
  • Provide exceptional customer service to borrowers, loan officers, vendors, and other stakeholders.
  • Communicate effectively with loan officers and borrowers to obtain missing documentation.
  • Coordinate with title companies, appraisers, and other vendors to ensure timely completion of tasks.
  • Respond to inquiries and resolve issues promptly.
• Qualifications:
  
  • 1+ years of related experience.
  • Demonstrated experience using Encompass360.
  • Demonstrated experience working with potential clients/borrowers in a sales environment.
  • Demonstrated experience in a customer oriented position.
  • Solid knowledge and understanding of mortgage lending processes, procedures and regulations.
  • Solid knowledge and understanding of a variety of loan programs including Conventional, FHA, USDA, VA and secondary marketing guidelines to manage complex loan level issues.
  • Solid knowledge and understanding of mortgage-related terms, such as escrow, taxes, closing documents and insurance.

Position Location: Hybrid - Clayton, NC

At Fairway, we are committed to cultivating, fostering, and preserving a culture of diversity, equity, inclusion, and belonging. We do this with dialogue and advocacy through voluntary employee-led resource groups and corporate-sponsored events. We strive to attract, recruit, hire, develop, and retain the very best employees at all levels. Fairway is committed to embracing talent and supporting a culture of inclusivity, reflective of Fairway's Core Values. 

Fairway is an equal opportunity employer & is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law.

What Fairway can offer YOU! 

• Competitive compensation
• Benefits include medical and dental insurance.
• Life and Disability insurance
• Matching 401k
• Employee Stock Ownership Plan
• Paid Time Off plus company-paid holidays
• Employee discounts for wellness, pet insurance, auto and homeowner’s insurance, and MORE!