Brand Associate - NOVA Group

As a trusted customer acquisition partner for telecommunications companies nationwide, we’re the missing link to help companies connect with potential buyers. With resources and expertise tailored to enhance knowledge about market dynamics and consumer engagement, our firm leverages a scalable customer relations model. We help our talented Brand Associates to prepare, launch, and optimize our product and service campaigns. We are equally dedicated to our client's initiatives as we are to our own, and our clients thrive as a result of our experience and skill.

We can provide this team because we prioritize long-term learning. In addition to competitive pay and a collaborative company environment, we offer our Brand Associates continuous professional development and opportunities for advancement.
 

Responsibilities of Our Brand Associates:

• Be the liaison between our clients and their customers
• Meet face-to-face with client customers and discuss telecommunication services and sales opportunities
• Enhance the customer experience and build customer loyalty by employing active listening and helping to solve their service problems
• Assist customers in selecting their product and sales options that best suit their technology and communications needs
• Facilitate the effective post-sales service process by following up via client-provided devices and platforms

Qualifications for our Brand Associate:

• Higher Education degree OR at least one year of experience in customer service or sales
• The ability and willingness to travel
• Show a competitive nature which may include a sports or military background
• Remarkable problem-solving skills
• Attentive to detail
• Exceptional customer service skills
• Motivated and eager to learn

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