Brand Operations Associate - Allara Health

About Allara:

Your health is not one thing; it's everything, and when it comes to hormonal health no two people are exactly the same. We built Allara to provide effective solutions and consistent 1:1 medical support for the countless women who felt unheard, rushed, or overlooked in traditional care models. Allara is not just one appointment—or three, or ten—it's a long-term plan with real access, attention, and understanding, where our care teams can drive solutions and manage your needs over time. We're listening to you, and your body, so you can live your healthiest, fullest life.

About the role:

As a Brand Associate at Allara, you'll play a crucial role in shaping and maintaining our brand identity across various channels. You'll work closely with our marketing team to ensure our message of empowerment and personalized care resonates with our community of patients and healthcare providers.

You'll be the heart of the Allara community, creating a welcoming space where our members can connect, share experiences, and support each other on their health journeys. You'll develop and implement strategies to increase engagement, moderate discussions, and ensure our community aligns with Allara's mission and values.

This role is based in New York City, with in-person work at least two times per week.

Responsibilities:

• Engage with our community to gather feedback and strengthen brand loyalty
• Act as a brand ambassador, embodying Allara's voice and values in all community interactions
• Moderate community interactions to maintain a positive, supportive environment
• Gather and analyze community feedback to inform product improvements and content creation
• Ensure brand consistency across all touchpoints
• Collaborate across departments to ensure the patient experience is always super

Necessary Background:

• 1+ year of experience in brand/community management or customer success
• Experience with community management tools and social media platforms
• Ability to empathize and connect with diverse audiences
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Creativity and ability to think outside the box
• Passion for women's health and wellness
• Strong understanding of women's health issues

Benefits 

• Compensation: $50-60k salary + equity
• Medical/Dental/Vision
• 401(k)
• Unlimited PTO

At Allara, we believe in celebrating everything that makes us human and are proud to be an equal-opportunity workplace. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better we can serve our members. We're an Equal Opportunity Employer and do not discriminate against candidates or patients based on race, color, gender, sexual orientation, gender identity or expression, age, religion, disability, national origin, protected veteran status, or any other status protected by applicable federal, state, or local law.