Breakfast and Laundry Attendant-Fairfield Inn Collinsville - Fairfield Inn Collinsville

Breakfast & Laundry Attendant

SUMMARY:

The breakfast attendant is responsible for set up and service of the daily complimentary breakfast for hotel guests. Perform laundry cleaning activities in accordance with established brand/hotel guest service and sustainability standards ensuring a high level of guest satisfaction.

RESPONSIBILITIES:

• Providing personalized service to all guests.
• Taking inventory of food, beverages and supplies for each day. Ordering or purchasing food supplies.
• Preparing foods such as fruit and milk machines or dispensers. 
• Stocking coffee, juice, and milk machines or dispensers.
• Setting out/arranging cold food such as sweet rolls, muffins, donuts, cereal, etc, for self-service. 
• Clearing and cleaning tables as they are vacated.
• Wiping up spills and maintaining cleanliness of all appliances and counter space throughout the morning. 
• Removing trash.
• Restocking self-service food and supplies as needed. 
• Washing serving equipment and returning it to storage.
• All duties around preparation, set up, and service of the complimentary breakfast. Returning reusable supplies to storage.
• Formulates washing formula for stained loads and all other laundry products processed through the laundry area including food and beverage items.
• Sorts dirty linen by product type.
• Identifies worn and torn linen and keep track of rag outs on a discard form.
• Participates in monthly linen inventory.
• Ensures the washing of linen is up to standard before placing into inventory.
• Communicates any maintenance and upkeep issues to appropriate person relating to all laundry equipment.
• Coordinates with the Engineering Department any routine maintenance of the equipment or outstanding repairs.
• Suggests methods for increasing laundry efficiency.
• Organizes linen in such a way that it is sorted by type, loaded on carts and put up neatly on the linen storage racks.
• Works in a fast-paced environment with time constraints and timing deadlines related to production standards and requirements.
• Multitasking with linen in various machines running at the same time with different products.
• Ensures that the proper amount of linen is ready and available to disperse to the guest floors. Shortages of linen in the housekeeping storage areas should not exist.
• Main duties include folding linen and terry cloth items in a neat pristine fashion.
• Sets the wash and dry cycles on the machines based on products being laundered.
• Ensures that work is closely coordinated with housekeeping to determine the proper level of products is kept in the laundry storage areas on the guest floors.
• Must be able to work a flexible schedule to include weekends and holidays.
• Performs other reasonable duties as directed by the leadership team.
• Understands that business demands sometimes make it necessary to move employees from their accustomed shifts to other shifts.
• Maintains a professional appearance in appropriate uniform.
• Maintains the cleanliness and neatness of the laundry area and the equipment.
• Possesses the ability to work well with other team members.
• Knows all safety and emergency procedures.
• Must demonstrate a positive attitude with an outgoing and friendly personality towards all guests when in guest areas.
• Each associate will be required to follow the rules as found in the M&R Employee Handbook
• Perform other duties as assigned by management of which employee is capable of performing