Breakfast Shift Manager - Dairy Queen
Ferrum, VA 24088
About the Job
As the opening Breakfast Manager, we are looking for an experience to execute all restaurant operations (kitchen & front of the house) on the breakfast shift. The Breakfast Manager is the key control person to open the restaurant 5 days a week starting at 4:30 am and will be the Manager in Charge until the Restaurant Manager, or Assistant Manager comes in later in the morning.
The Breakfast Manager will ensure all prepared foods meet restaurant safety, health standards. Cooking, assembling, and wrapping our DQ Grill items, stocking all needed products, and preparing our famous DQ Breakfast & Lunch items in a clean and safe manner.
A good candidate for this job is a person with attention to detail who can keep the kitchen tidy and clean all while preparing, cooking, and arranging food together with the rest of our kitchen staff.
Reports to: Assistant Managers, and Restaurant Manager
Benefits:
Competitive Pay:
Full Time Breakfast Manager at $15.00/Hr. + $1.00/Hr Attendance Bonus
401K with Employer 4% Match (Full Time)
Health, Dental, Vision, and Life Insurance (Full Time)
Free Meals Program
Incentive Point Based System
Opportunities for Career Advancement
Professional Training in Customer Service, Food Service, and Leadership
Flexible Scheduling
Fun and Engaging Work Environment
Requirements:
- Must be a morning person that is personally motivated, reliable, and enjoys the early morning hours.
- Must have excellent customer service skills
- Exhibit good manners, proper personal hygiene, positive attitude, and promptness.
- Must be able to perform under pressure in a high-volume restaurant including moving and responding quickly for extended periods of time.
- Travel quickly in customer service area as much as three times for each customer up to as many as 40 customers per hour of shift.
- Must be able to work in and out of different temperature ranges.
- Ability to handle raw, frozen, and cooked food products as well as products in and out of temperature danger zone (41-140 F).
- Capability to stand for long periods of time.
- Able to lift up to 50 pounds.
- Interact with the public and co-workers constantly during shifts.
- Must be able to read order monitors.
- Recall and communication of products and contents.
- Practice established food handling procedures and meet any local health regulations.
Responsibilities:
- Operates grill area in accordance with established standards, policies, and procedures.
- Quick, accurate and safe food production process.
- Assists in the success of the restaurant by ensuring guest satisfaction through adhering to standards for quality, value, service, and cleanliness.
- Maintains a positive working relationship with all restaurant employees and customers to foster and promote a cooperative and pleasant working climate.
- Communicates all significant issues, both positive and negative, with management staff.
Function:
- Communicate clearly, quickly, and politely with co-workers to ensure correct order is served to the customers.
- Quickly and accurately prepares food products following restaurant, health and safety standards and procedures quickly and accurately.
- Be pleasant and alert to customer needs.
- Properly and safely operates and maintains restaurant equipment including grill, fryer, freezer, and other related cooking equipment while following all health and safety standards.
- Work as a “team” member to assure constant and consistent quality, service, cleanliness, and value to each customer.
- Clean the work area, organize and stock needed items. Move various food, paper, and cleaning items from other sections of building (or outside building) to immediate work area.
- Stocks and executes proper rotation of products.
- Completes assigned prep work for stocking and set up of grill area.
- Controls food production process.
- Breaks down and cleans grill area thoroughly every day as assigned by a manager or shift leader.
- Wash counters, tables, restrooms, trash receptacles, gather trash and remove from dining/service areas to proper receptacle, sweep, mop, stock, and other cleaning tasks. Occasional need to be out of building (i.e., parking lot, freezer, trash container areas, etc.) for parking lot pick-up, trash removal and other maintenance and cleaning activities.
- Informs the immediate supervisor promptly of all problems or unusual matters of significance.
- Performs other duties and responsibilities as requested by management staff or shift leaders.
Dairy Queen® (DQ®) franchisees, employees and crew members have been focused on creating positive memories for all who touch DQ®, for over 75 years. Unlike any other quick-service brand, DQ® food and treats hold a special place in the hearts of fans of all ages, from all around the globe. That’s why DQ® fans have always been our top priority and why we continue to look for new ways to surprise and delight them. Doing so is our passion. It’s what sets DQ® restaurants apart and is what is helping us reach our vision of being the world’s favorite quick-service restaurant
