Brickell City Center - Store Manager - Rhone Apparel, Inc.
Miami, FL
About the Job
About the Company:
Founded in 2014, Rhone is resilience embodied—a performance lifestyle brand dedicated to championing mental fitness. Engineered for optimal style, comfort, and performance, our clothing is designed to enhance every aspect of the active individual's life. Led by brothers Nate & Ben Checketts, Rhone is fueled by a clear vision: positively impacting lives through a commitment to physical and mental fitness, inspiring community, and crafting performance-driven products for the relentless pursuit of progress.
In addition to a robust e-commerce business and a strong wholesale presence, Rhone currently has 15 retail stores across the U.S., all of which serve as community hubs through various initiatives such as the brand's signature Mind & Muscle events.
About the role:
The Store Manager (SM) will set the culture for the brand and the store environment. They are results driven and are responsible for the store’s overall performance including sales and profitability. The SM will inspire, motivate and develop the store team ensuring that every customer has a positive and comfortable experience. The SM will be an ambassador of Rhone and a representation of its principles (Gritty, Responsible, Evolving, Authentic, and Team Centered). They should have a passion for fitness and living a healthy lifestyle.
What you’ll do:
Recruit, select, and onboard employees who are passionate about pursuing progress in their own lives. Coach, develop and manage the performance of employees to create a scalable workforce that sets Rhone up for growth
Create and implement business strategies to attract new customers, drive traffic to the store and increase profitability
Represent the brand, brand image, and culture during internal and external events
Exhibit business acumen as it relates to retail and store financial goals
Meet and exceed store sales targets and KPI’s
Train your team to be product knowledge experts ensuring they are able to speak to the features and benefits of Rhone products
Ensure all Rhone team members deliver exceptional customer service as they represent the brand
Address customer complaints swiftly and completely showing empathy and compassion
Uphold operational standards, providing a safe and clean store environment for your customers and your team
Maintain the stability and reputation of the store by complying with legal requirements.
Create and communicate the biweekly staff schedule in accordance with shifting business needs adhering to payroll goals as communicated by HQ business partners
Open and Close the store as needed
Maintain visual merchandising standards as communicated by HQ business partners
Ensure all shipping and receiving are processed efficiently and in a timely manner
Communicate inventory and assortment needs to HQ
Open to additional roles and responsibilities as deemed necessary
What you’ll bring:
Proven experience in leadership and team development
4+ years of retail leadership experience or equivalent consumer facing experience
Strong interpersonal communication and customer service skills
Strong organizational, time management and multi-tasking skills
A positive attitude and an upbeat personality
The ability to utilize technology effectively and engage with customers and your team to meet goals
The willingness to learn, be open to feedback and takes action as required
Ability to learn procedural knowledge acquired through on-the-job training
Commitment to career growth of self and others
Ability and desire to build a collaborative, highly motivated, team
Proactive and experienced with networking
Ability to work a flexible schedule, including holidays and weekends
Proficient in Google Suite, Point of Sale system(s), inventory management systems and labor scheduling systems
What you’ll get:
Company Health Benefits
Generous clothing discount and quarterly clothing allowance
Paid Time Off plan
Bonus Incentive Program
10 Company Holidays annually
401(k) plan with Company matching
Other details:
Primary location: Miami, FL
Reports to: District Store Manager
Rhone Apparel, Inc is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.