Broadband/Network Field Technician - Creative Information Technology, Inc

Job Title: Broadband Field Technician – Onsite – Rockville, MD

About Us: Creative Information Technology Inc (CITI) is an esteemed IT enterprise renowned for its exceptional customer service and innovation, serving both government and commercial sectors.

Responsibilities:

• Install, maintain, and troubleshoot broadband services.
• Conduct site surveys and assess customer needs.
• Provide exceptional customer support and technical assistance.
• Document service activities and maintain accurate records.
• Collaborate with team members to resolve complex issues.

Qualifications:

• High school diploma or equivalent; technical certification preferred.
• Experience in broadband installation and troubleshooting.
• Strong communication and customer service skills.
• Ability to work independently and in a team environment.
• Valid driver's license and reliable transportation.