Broker Relations and Service Manager - FlexTrade

FlexTrade Systems is a provider of customized multi-asset execution and order management trading solutions for buy- and sell-side financial institutions. Through deep client partnerships with some of the world's largest, most complex and demanding capital markets firms, we develop the flexible tools, technology and innovation that deliver our clients a competitive edge. Our globally distributed engineering teams focus on adaptable technology and open architecture to develop highly sophisticated trading solutions that can automate and scale with your business strategies.

At FlexTrade, we hold our values close to heart, with pride and gratitude, as they guide us in everything that we do. We are dedicated to giving our clients a competitive edge, taking ownership of our responsibilities, being flexible to adapt to ever changing environment and technology, bringing integrity to ever interaction and we continue to improve, grow together and collaborate as one team. All of these while having Fun truly makes FlexTrade a wonderful place to work.

JOB SUMMARY:
FlexTrade is looking for an experienced and motivated individual to be our Broker Relations and Service Manager. This role will be responsible for managing the service and onboarding process for our broker dealer partners. They will operate with a high degree of autonomy in a structure designed to support success.

FlexTrade is a unique organization where individuals have a unique ability to operate with a high degree of autonomy and make significant contributions that play a vital role in our growth.
This is a demanding role and requires a high degree of self-motivation, organization, and discipline.
This role will report to the Global Head of Broker Partnerships.

MAIN RESPONSIBILITIES:
• Maintain and manage the broker onboarding pipeline in Salesforce CRM
• Maintain and develop relationships with our contacts in the broker dealer community.
• Serve as the front line in responding to and managing broker inquiries and requests for support during the onboarding process and beyond.
• Manage the commercial contract creation and distribution for our broker community and diligently follow up as needed to close out agreements.
• Coordinate and engage in commercial discussions with our broker partners when needed.
• Work with the client account management team to understand the needs and priorities of their clients in relation to their broker partners to improve our service.
• Champion the FlexTrade value proposition to brokers and look for ways to gain further adoption and value from FlexTrade.
• Gain a deep understanding of FlexTrade Buy Side offering and the demands coming from within the Client Services group

• Experience with financial software or services to buy side clients; with a minimum of 5 years of industry experience.

• Strong attention to detail and project management skills
• Proficiency working with CRM software, particularly Salesforce and Microsoft Office Suite
• Strong interpersonal skills, including presentation, communication, and phone skills.
• Proactive mind-set and ability to take initiative to address issues and develop opportunities for improvement
• Entrepreneurial minded with an ability to adapt and prioritize self-sufficiently.
• Knowledge of major buy side EMS and OMS platforms, competitors, functionality a plus
• Team player with collaborative mindset

Does this sound like you? We would love to hear from you. Please use the link on this page to apply, and we will get back to you as soon as we are able. For more information visit http://flextrade.com or follow us on twitter and LinkedIn for the latest updates.

**FlexTrade Systems, Inc. does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an authorized agreement for a particular SOW (Statement of Work) in place is hired: such resumes are deemed the sole property of FlexTrade Systems, Inc.**

**FlexTrade Systems, Inc. is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law.**