Budtender - Phat Panda

Job Description

Apical, Inc. is looking for Budtenders to join our team at Embr in  Northampton, MA! This is a full-time position with the schedule to include weekends and holidays. The hours for this position will be 8 hour shifts between the hours of 8:00AM - 9:30PM Sunday through Thursday and 8:00AM through 10:30PM Friday and Saturday. A Budtender is expected to work five shifts per week and must be available weekends, weekdays, evenings, and holidays. The pay is $17/hour plus tips.

We are seeking talented individuals with a professional demeanor that love this industry. Applicants must have exceptional customer service skills and behave professionally. Budtending experience is preferred but not required. In order to be considered for employment, please read the entire post and carefully follow the directions below.

If you do have previous work experience in the cannabis industry inside a dispensary, please make sure to provide a detailed work history within your resume. Please include a link to any social media accounts (Facebook, Instagram, Twitter).

If we feel that you are a good candidate, we will respond to your email with a location and time for interview. ONLY candidates who have followed these directions will be considered.

**PLEASE NOTE: This is a full-time position that requires open availability (7 days a week) in order to be considered. 

Job Summary
In addition to greeting the customer into the sales area of the dispensary, the Budtender must be able to listen attentively, assess the needs of the customer and be able to educate and/or guide the customer on the benefits and differences of our products. Our Budtenders must be able to deliver high levels of customer satisfaction through excellent sales service. A successful Budtender should be able to provide product information that best suits each customer, meet or exceed company standards, achieve sales goals and meet or exceed or customers’ expectations. By achieving these standards, it allows customers to have confidence and loyalty to our brand. The Budtender is also required to maintain strict inventory and cash controls that prevent diversion and ensure complete compliance with State and Local requirements.

Job Duties and Responsibilities
To perform this job successfully, an individual must be able to satisfactorily perform each of the essential duties/responsibilities listed below. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties/responsibilities of this job.

• Maintain proper cash handling procedures at all times
• Ensure POS counters are ready to go when dispensary opens
• Assist with running side work, stocking and cleaning during any and all downtime
• Maintain fully stocked and clean POS counters at all times
• Ensure opening and closing cleaning and organization is completed
• Participate in periodic staff cleanings and meetings
• Ensure all guests are greeted as they arrive and when they depart
• Provide all customers (external and internal) with excellent customer service
• Inform management if any product inventory is running low
• Ensure each customer receives your full attention during their transaction
• Ensure you are on time for each and every shift
• Keep all personal items off the sales floor at all times
• Be knowledgeable about everything and anything cannabis related
• Be knowledgeable of any and all specials
• Read industry publications to keep up-to-date on trends
• Ensure you and your uniform/clothing are clean and professional and you have all tools at your station prepared for your shift
• Perform other duties or projects as assigned by any other Shift Lead, Supervisor or Manager.
• Other Duties as necessary or assigned

Job Qualifications
To perform this job successfully, an individual must meet the minimum qualifications listed below.

• Must be 21 years of age or over
• Preferred Budtending experience inside a dispensary
• Excellent Customer Service Skills
• Excellent Communication
• Attention to Detail
• Precise Math Skills
• Organizational Skills
• Multi-task Oriented
• Stress Management/Composure
• Ability to Stand for Long Periods
• Able to lift up to 50 pounds repeatedly
• Must submit and pass a Department of Criminal Justice criminal background check (LiveScan)
• Have a valid Massachusetts ID/Drivers License
• Must be 21 years or older
• Knowledge of marijuana strains, edibles, extracts and other current products on the market
• English/Spanish speaking
• Authorization to work in the United States

Work Experience:

• Budtending experience (Preferred)
• Customer Service: 2 years
• Retail Sales: 1 year

**Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Please, NO CALLS regarding employment – we will communicate with all applicants via email. Please respond only through this ad posting via email. We are unable to respond to all applicants individually but if we are interested in a candidate, we will contact you directly.

Equal Employment Opportunity Policy
Embr provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Embr complies with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.

Job Type: Full-time

Hourly: $17.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

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