Budtender - Phat Panda

KUR, Inc. is looking for Budtenders to join our team at our brand new Embr Dispensary in Springfield, MA, opening mid October! This is a full-time position with the schedule to include weekends and holidays.  A Budtender is expected to work five eight hour shifts per week and must be available weekends, weekdays, evenings, and holidays. The pay is $17/hour plus tips.

Job Summary
In addition to greeting the customer into the sales area of the dispensary, the Budtender must be able to listen attentively, assess the needs of the customer and be able to educate and/or guide the customer on the benefits and differences of our products. Our Budtenders must be able to deliver high levels of customer satisfaction through excellent sales service. A successful Budtender should be able to provide product information that best suits each customer, meet or exceed company standards, achieve sales goals and meet or exceed customers expectations. By achieving these standards, it allows customers to have confidence and loyalty to our brand. The Budtender is also required to maintain strict inventory and cash controls that prevent diversion and ensure complete compliance with State and Local requirements.

Job Duties/Responsibilities
To perform this job successfully, an individual must be able to satisfactorily perform each of the
essential duties/responsibilities listed below. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential duties/responsibilities of this job.
● Maintain proper cash handling procedures at all times
● Keep up to date on and ensure all local, state and Bureau of Cannabis Control regulations are
maintained at all times
● Assist with running side work, stocking and cleaning during any and all downtime as assigned
● Maintain fully stocked and clean POS counters at all times
● Ensure opening and closing cleaning and organization is completed
● Participate in periodic staff cleanings and meetings
● Ensure all guests are greeted as they arrive and when they depart
● Provide all customers (external and internal) with excellent customer service
● Ensure each customer receives your full attention during their transaction
● Ensure you are on time for each and every shift
● Keep all personal items off the sales floor at all times
Be knowledgeable about everything and anything cannabis related
● Be knowledgeable of any and all specials
● Read industry publications to keep up-to-date on trends
● Ensure you and your uniform/clothing are clean and professional and you have all tools at your
station prepared for your shift
● Perform other duties or projects as assigned by any other Shift Lead, Supervisor or Manager.
● Other Duties as necessary or assigned

Job Qualifications
To perform this job successfully, an individual must meet the minimum qualifications listed below.
● Must be 21 years of age or over
● Preferred Budtending experience inside a dispensary
● Excellent Customer Service Skills
● Excellent Communication
● Attention to Detail
● Precise Math Skills
● Organizational Skills
● Multi-task Oriented
● Stress Management/Composure
● Must submit and pass a Department of Criminal Justice criminal background check (LiveScan)
● Have a valid California Medical Recommendation and a valid California ID
● Must be 21 years or older
● Knowledge of marijuana strains, edibles, extracts and other current products on the market
● English/Spanish speaking
● Authorization to work in the United States
Physical Requirements:
● Must be able to stand/walk for up to 8 hours at a time.
● Must be able to lift at least 50 pounds safely and properly.
● Continually able to reach overhead, bend, squat, kneel, and carry product, necessary for
customer service, inventory restock, and store merchandising.
● Ability to carry boxes, products, and other necessary store related items.
● Ability to regularly perform store maintenance items: sweep, mop, vacuum, empty trash,
maintain all areas of business including back stockroom, employee lunchroom, restrooms.
Customer Service:
● Ensure excellent experience for every guest by providing unmatched customer service,
starting with: sincerely welcoming every guest in a timely fashion, maintaining outstanding
standards in words, actions and all visual presentations.
Demonstrate and share solid product knowledge in order to accommodate every customer tothe best of our ability.
● Be personally available to all customers to communicate and identify their needs and address
their questions and concerns.

The Company reserves the right to alter, change, or modify this job description at any time, with or without notice. The duties and responsibilities, contained herein are considered representative, but not necessarily all inclusive, of the duties and responsibilities which may be required of a job incumbent. All other categorizations contained herein are meant to be representative of the general environment or working conditions in which the job is performed.

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