BUSINESS ACCOUNT MANAGER at Crossmark
Minneapolis, MN 55401
About the Job
Job PostingOverviewThe Business Account Manager will have a deep understanding of both retailer and manufacturer strategies to develop and execute growth plans based on strategic intent set by VP/MD & Client. The Business Account Manager provides direction to Customer Managers to optimize annual/quarterly Client business plans
They will be the key point of contact for regional client leadership and will be expected to deliver consistent experiences and outcomes
The Business Account Manager will drive the Business Planning process working closely with cross-functional business partners within the Business Insights, Planning Organization and Channel Teams to improve key metrics based on analysis of promotion, spending, and volume (forecasts and actuals)
As well as manage base volume forecasts, item distribution, promotional strategy and innovation.ResponsibilitiesCoordinate with Customer Managers to develop and execute business plansBuild and manage strategic plans for respective retailers/wholesalersAlign on strategy and plan with Region Broker Managers, Identify Opportunities and threatsFeed CM’s w/ planning analytics to support Cat/Line reviews, NI presentations, etc.Effective trade fund management and visibilityMeasure effectiveness of CM’sAlign w/Insights lead and be guided by insights specific to Category/Brand, Consumer/Shopper, Channel/Retail dimensionsWork with syndicated/other data sources to both manage and inform strategic and tactical trade plansAd-hoc financial and data analysis, including pre/post event analysisDevelop Customer level distribution and merchandising targets with supporting insights and merchandising activation plans for each key initiativeAttend Customer Sales Calls with the Customer Manager Team where appropriateDevelop and deliver content as part of the CROSSVIEW Business Review processEnsure Client’s Plans are Built and maintained in CROSSVIEW and the Client’s Trade Planning SystemNOTE: This job description does not imply that the above functions are the only tasks that may be performed. Associates will be expected, if possible, to follow any other job-related instructions and perform any other job-related tasks as directed by management.QualificationsCROSSMARK is committed to providing accessible employment practices and welcomes applications from people with disabilities
If you require accommodation for a disability during any stage of the recruitment process, please let us know.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education/Experience: Bachelor’s degree (B.A.) from a four year university.Other Functions: Work experience in sales or marketing for a minimum of 3 years with experience calling on a major chain customer; Excel, Power Point, working knowledge of Nielsen and syndicated data sources; Strong communication and people skills; Must possess collaboration and influencing skills; Ability to be a clear communicator, strategic thinker, and problem solver; Must have ability to effectively prioritize demands and follow through on commitments.Certificates, Licenses, Registrations: None.Supervisory Responsibility: Trade SpecialistsWorking Conditions: Office& Field EnvironmentsTravel Requirements: Varies, 30 - 50%Language Skills: English is the primary language skill; however, bilingual skills may be required based on business necessity.
They will be the key point of contact for regional client leadership and will be expected to deliver consistent experiences and outcomes
The Business Account Manager will drive the Business Planning process working closely with cross-functional business partners within the Business Insights, Planning Organization and Channel Teams to improve key metrics based on analysis of promotion, spending, and volume (forecasts and actuals)
As well as manage base volume forecasts, item distribution, promotional strategy and innovation.ResponsibilitiesCoordinate with Customer Managers to develop and execute business plansBuild and manage strategic plans for respective retailers/wholesalersAlign on strategy and plan with Region Broker Managers, Identify Opportunities and threatsFeed CM’s w/ planning analytics to support Cat/Line reviews, NI presentations, etc.Effective trade fund management and visibilityMeasure effectiveness of CM’sAlign w/Insights lead and be guided by insights specific to Category/Brand, Consumer/Shopper, Channel/Retail dimensionsWork with syndicated/other data sources to both manage and inform strategic and tactical trade plansAd-hoc financial and data analysis, including pre/post event analysisDevelop Customer level distribution and merchandising targets with supporting insights and merchandising activation plans for each key initiativeAttend Customer Sales Calls with the Customer Manager Team where appropriateDevelop and deliver content as part of the CROSSVIEW Business Review processEnsure Client’s Plans are Built and maintained in CROSSVIEW and the Client’s Trade Planning SystemNOTE: This job description does not imply that the above functions are the only tasks that may be performed. Associates will be expected, if possible, to follow any other job-related instructions and perform any other job-related tasks as directed by management.QualificationsCROSSMARK is committed to providing accessible employment practices and welcomes applications from people with disabilities
If you require accommodation for a disability during any stage of the recruitment process, please let us know.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education/Experience: Bachelor’s degree (B.A.) from a four year university.Other Functions: Work experience in sales or marketing for a minimum of 3 years with experience calling on a major chain customer; Excel, Power Point, working knowledge of Nielsen and syndicated data sources; Strong communication and people skills; Must possess collaboration and influencing skills; Ability to be a clear communicator, strategic thinker, and problem solver; Must have ability to effectively prioritize demands and follow through on commitments.Certificates, Licenses, Registrations: None.Supervisory Responsibility: Trade SpecialistsWorking Conditions: Office& Field EnvironmentsTravel Requirements: Varies, 30 - 50%Language Skills: English is the primary language skill; however, bilingual skills may be required based on business necessity.
