Business Analysis Team Leader - Technical Training Services - PSEG
Edison, NJ
About the Job
Requisition : 79997
PSEG Company: Public Service Electric & Gas Co.
Salary Range : $ 101,600 - $ 160,900
Incentive : PIP 15%
Work Location Category : Hybrid
PSEG operates under a Flexible Work Model where flexible work is offered when job requirements allow. In support of this model, roles have been categorized into one of four work location categories: onsite roles, hybrid roles that are a blend of onsite and remote work, remote local roles that are primarily home-based but require some level of purpose-driven in-person interaction and living within a commutable distance, and remote non-local roles that can be effectively performed remotely with the ability to work in approved states.
We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer a retirement program, 401(k) with company match, company paid life insurance, tuition reimbursement and a minimum of 18 days of paid time off per year.
PSEG offers a unique experience to our more than 12,000 employees – we provide the resources and opportunities for career development that come with being a Fortune 500 company, as well as the attention, camaraderie and care for one another you might typically associate with a small business. Our focus on combatting climate change through clean energy technology, our new net zero climate vision for 2030 and enhanced commitment to diversity, equity and inclusion; and supporting the communities we serve make this a particularly exciting time to join PSEG.
Job Summary
The Business Analysis Team Leader will play a strategic role in leading and identifying opportunities to streamline and measure key processes in Utility Operations Support (UOS). The position will be responsible for development, implementation, tracking, and measurement of technical training, materials management, and/or fleet operations and planning processes. The Business Analysis Team Leader will also lead the communication, change management, and project coordination for different aspects of UOS.
The position will provide continual functional reviews and analytical support for the different groups within UOS. The Business Analysis Team Leaders will work closely with, UOS management and field personnel to provide regular updates to Senior Leaders on the process and compliance via performance measurement. The Business Analysis Team Leader is expected to communicate with Senior Leadership regularly and represent the department at various meetings across all lines of business. Position may need to interpret collective bargaining agreements and work with the company’s unions to improve processes.
Job Responsibilities
•Develop, implement, and manage the key performance indicators of UOS processes and continuous improvement efforts to improve them. Evaluate underlying assumptions and actual results to make informed, independent decisions pertaining to process and direction.
•Act as an internal consultant to understand current business processes and collaborate with the customer and internal team to brainstorm innovative solutions.
•Lead project management efforts to ensure that all initiatives are completed within the required timeframes for internal processes or regulatory requirements.
•Provide governance of the scheduling and resource planning process, which includes financial analysis of the training process and performance measurement.
•Oversee functional reviews and provide support and oversight of internal audits. Conduct targeted internal reviews to ensure ongoing compliance with training.
•Identify improvement opportunities across the process based on process reviews and recommend/implement solutions to improve the process.
Job Specific Qualifications
Required
•Bachelor’s or Master’s degree in Finance, Computer Science, Business Administration, Information Systems, Business/Data Analytics or related major
•At least 8 years of experience in Continuous Improvement, Project Management, Financial Planning and Analysis, Data Analysis, Change Management and/or Low code/no code automations.
•In lieu of a degree, must have 12 years of experience in Computer Science, Business Administration, Information Systems or Business/Data Analytics
•Demonstrated communication (verbal and written), interpersonal, and leadership skills.
•Advanced Excel, PowerPoint, Power BI, LMS skills, and/or MS Power Automate
•Demonstrated strategic thinking, analytical capability, and financial acumen.
•Ability to function/analyze with limited information.
•Understanding of control concepts and expectations of external auditors
•Must foster an inclusive work environment and respect for all aspects of diversity.
Desired
•MBA or advanced degree
•Project Management Professional Certification
•Lean Six Sigma Certification
•Change Management Certification
•Experience with system integrations.
•Experience with low/code no code tools.
•Advanced knowledge of SAP
•Experience with Technical Training Programs.
Minimum Years of Experience
8 years of experience
Education
Bachelors
Certifications
None Noted
Disclaimer
Certain positions at the Company may require you to have access to Part 810-Controlled Information. Under the law, the Company is limited in who it can share this information with and in certain circumstances it is necessary to obtain specific authorization before the Company can share this information. Accordingly, if the position does require access to this information, you must complete a 10 CFR Part 810 Export Control Compliance Nationality Request Form, a copy of which will be provided to you by Talent Acquisition if an offer is made. If there is a need for specific authorization, due to the time it takes to obtain authorization from the government, we will likely not be able to further proceed with an offer.
PSEG is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legally protected characteristic. Legally protected characteristics include race, color, religion, national origin, sex, age, marital status, sexual orientation, disability or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals.
As an employee of PSEG you should be aware that during storm restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations.
For all roles, PSEG’s drug and alcohol testing program includes pre-employment testing, testing for cause, and post-incident/accident testing. For employees in federally regulated roles (including positions covered by USDOT, PHMSA, or NRC regulations), this also includes random testing. Although numerous states throughout the country have legalized marijuana/cannabis products recreationally and/or medically, it is prohibited for employees in federally regulated roles. Employees who are hired or transfer into a federally regulated role are subject to drug and alcohol testing, inclusive of marijuana. Please note that the use of CBD products may result in a positive drug test for THC/Marijuana and such use is not a legitimate medical explanation for such a positive result.
PSEG employees must apply for jobs internally through emPower which can be accessed through sharepoint.pseg.com (https://sharepoint.pseg.com/Pages/Home.aspx) by clicking on the emPower icon, then selecting careers. This site is strictly for candidates who are not currently PSEG employees, with the exception of PSEG employees who do not have company email addresses.
PSEG is committed to providing reasonable accommodations to individuals with disabilities. If you have a disability and need assistance applying for a position, please call 973-430-3845 or email accommodations@pseg.com.
If you need to request a reasonable accommodation to perform the essential functions of the job, email accommodations@pseg.com . Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.
ADDITIONAL EEO/AA INFORMATION _(Click link below)_
Know your Rights: Workplace Discrimination is Illegal (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf)
Pay Transparency Nondiscrimination Provision
Diversity at PSEG: Equal Opportunity Employer
PSEG is an equal employment opportunity employer and makes employment decisions, including but not limited to, hiring, firing, promotion, demotion, training, and/or compensation, on the basis of merit. Employment decisions are based on an individual’s qualifications as they relate to the job under consideration. PSEG's policy prohibits unlawful discrimination based on sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions, the actual sex of the individual, or the gender identity or gender expression), race, color, religion, including religious dress practices and religious grooming practices, sexual orientation, national origin, ancestry, citizenship, marital status, familial status, age, physical disability, mental disability, medical condition, genetic information, protected veteran or military status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations.
Need to request an accommodation?
If you have a disability and need assistance submitting your resume, applying for a position or registering for a test, please call 973-430-3845. Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.
PSEG is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company and prohibits unlawful discrimination by any employee of the Company, including supervisors and co-workers.
PSEG Company: Public Service Electric & Gas Co.
Salary Range : $ 101,600 - $ 160,900
Incentive : PIP 15%
Work Location Category : Hybrid
PSEG operates under a Flexible Work Model where flexible work is offered when job requirements allow. In support of this model, roles have been categorized into one of four work location categories: onsite roles, hybrid roles that are a blend of onsite and remote work, remote local roles that are primarily home-based but require some level of purpose-driven in-person interaction and living within a commutable distance, and remote non-local roles that can be effectively performed remotely with the ability to work in approved states.
We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer a retirement program, 401(k) with company match, company paid life insurance, tuition reimbursement and a minimum of 18 days of paid time off per year.
PSEG offers a unique experience to our more than 12,000 employees – we provide the resources and opportunities for career development that come with being a Fortune 500 company, as well as the attention, camaraderie and care for one another you might typically associate with a small business. Our focus on combatting climate change through clean energy technology, our new net zero climate vision for 2030 and enhanced commitment to diversity, equity and inclusion; and supporting the communities we serve make this a particularly exciting time to join PSEG.
Job Summary
The Business Analysis Team Leader will play a strategic role in leading and identifying opportunities to streamline and measure key processes in Utility Operations Support (UOS). The position will be responsible for development, implementation, tracking, and measurement of technical training, materials management, and/or fleet operations and planning processes. The Business Analysis Team Leader will also lead the communication, change management, and project coordination for different aspects of UOS.
The position will provide continual functional reviews and analytical support for the different groups within UOS. The Business Analysis Team Leaders will work closely with, UOS management and field personnel to provide regular updates to Senior Leaders on the process and compliance via performance measurement. The Business Analysis Team Leader is expected to communicate with Senior Leadership regularly and represent the department at various meetings across all lines of business. Position may need to interpret collective bargaining agreements and work with the company’s unions to improve processes.
Job Responsibilities
•Develop, implement, and manage the key performance indicators of UOS processes and continuous improvement efforts to improve them. Evaluate underlying assumptions and actual results to make informed, independent decisions pertaining to process and direction.
•Act as an internal consultant to understand current business processes and collaborate with the customer and internal team to brainstorm innovative solutions.
•Lead project management efforts to ensure that all initiatives are completed within the required timeframes for internal processes or regulatory requirements.
•Provide governance of the scheduling and resource planning process, which includes financial analysis of the training process and performance measurement.
•Oversee functional reviews and provide support and oversight of internal audits. Conduct targeted internal reviews to ensure ongoing compliance with training.
•Identify improvement opportunities across the process based on process reviews and recommend/implement solutions to improve the process.
Job Specific Qualifications
Required
•Bachelor’s or Master’s degree in Finance, Computer Science, Business Administration, Information Systems, Business/Data Analytics or related major
•At least 8 years of experience in Continuous Improvement, Project Management, Financial Planning and Analysis, Data Analysis, Change Management and/or Low code/no code automations.
•In lieu of a degree, must have 12 years of experience in Computer Science, Business Administration, Information Systems or Business/Data Analytics
•Demonstrated communication (verbal and written), interpersonal, and leadership skills.
•Advanced Excel, PowerPoint, Power BI, LMS skills, and/or MS Power Automate
•Demonstrated strategic thinking, analytical capability, and financial acumen.
•Ability to function/analyze with limited information.
•Understanding of control concepts and expectations of external auditors
•Must foster an inclusive work environment and respect for all aspects of diversity.
Desired
•MBA or advanced degree
•Project Management Professional Certification
•Lean Six Sigma Certification
•Change Management Certification
•Experience with system integrations.
•Experience with low/code no code tools.
•Advanced knowledge of SAP
•Experience with Technical Training Programs.
Minimum Years of Experience
8 years of experience
Education
Bachelors
Certifications
None Noted
Disclaimer
Certain positions at the Company may require you to have access to Part 810-Controlled Information. Under the law, the Company is limited in who it can share this information with and in certain circumstances it is necessary to obtain specific authorization before the Company can share this information. Accordingly, if the position does require access to this information, you must complete a 10 CFR Part 810 Export Control Compliance Nationality Request Form, a copy of which will be provided to you by Talent Acquisition if an offer is made. If there is a need for specific authorization, due to the time it takes to obtain authorization from the government, we will likely not be able to further proceed with an offer.
PSEG is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legally protected characteristic. Legally protected characteristics include race, color, religion, national origin, sex, age, marital status, sexual orientation, disability or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals.
As an employee of PSEG you should be aware that during storm restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations.
For all roles, PSEG’s drug and alcohol testing program includes pre-employment testing, testing for cause, and post-incident/accident testing. For employees in federally regulated roles (including positions covered by USDOT, PHMSA, or NRC regulations), this also includes random testing. Although numerous states throughout the country have legalized marijuana/cannabis products recreationally and/or medically, it is prohibited for employees in federally regulated roles. Employees who are hired or transfer into a federally regulated role are subject to drug and alcohol testing, inclusive of marijuana. Please note that the use of CBD products may result in a positive drug test for THC/Marijuana and such use is not a legitimate medical explanation for such a positive result.
PSEG employees must apply for jobs internally through emPower which can be accessed through sharepoint.pseg.com (https://sharepoint.pseg.com/Pages/Home.aspx) by clicking on the emPower icon, then selecting careers. This site is strictly for candidates who are not currently PSEG employees, with the exception of PSEG employees who do not have company email addresses.
PSEG is committed to providing reasonable accommodations to individuals with disabilities. If you have a disability and need assistance applying for a position, please call 973-430-3845 or email accommodations@pseg.com.
If you need to request a reasonable accommodation to perform the essential functions of the job, email accommodations@pseg.com . Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.
ADDITIONAL EEO/AA INFORMATION _(Click link below)_
Know your Rights: Workplace Discrimination is Illegal (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf)
Pay Transparency Nondiscrimination Provision
Diversity at PSEG: Equal Opportunity Employer
PSEG is an equal employment opportunity employer and makes employment decisions, including but not limited to, hiring, firing, promotion, demotion, training, and/or compensation, on the basis of merit. Employment decisions are based on an individual’s qualifications as they relate to the job under consideration. PSEG's policy prohibits unlawful discrimination based on sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions, the actual sex of the individual, or the gender identity or gender expression), race, color, religion, including religious dress practices and religious grooming practices, sexual orientation, national origin, ancestry, citizenship, marital status, familial status, age, physical disability, mental disability, medical condition, genetic information, protected veteran or military status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations.
Need to request an accommodation?
If you have a disability and need assistance submitting your resume, applying for a position or registering for a test, please call 973-430-3845. Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.
PSEG is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company and prohibits unlawful discrimination by any employee of the Company, including supervisors and co-workers.
Source : PSEG
