Business Analyst 3 - First Tek, Inc.
Vancouver, WA 98666
About the Job
POSITION RESPONSIBILITIES
Note: All official drafts, documents, and recommendations, as listed below, must be reviewed, finalized, and approved / accepted by appropriate BPA manager or other federal personnel with the authority to do so.
Support business stakeholders by gathering and analyzing information using standard tools and approaches to:
Clarify business operations, functions, problems.
Document/map the current and future state.
Identify solution alternatives, evaluate the alternatives, and define procedures.
Serve as the main project point-of-contact (POC) on process improvement and data analysis initiatives.
Plan, facilitate, and conduct working sessions to analyze and document/map current state processes and value streams, and future state processes and value streams.
Identify gaps and suggest improvements and solutions to internal process and activity inefficiencies.
Support the structure for, facilitate the planning of, and assist with the development, draft, recommendation, and implementation of BPA management approved initiatives, studies, analyses, and projects supporting business and process analysis and continuous improvement efforts.
Prepare and present materials on findings related to evaluations, assessments and analyses of processes, procedures, and data management.
Facilitate success on Transmission projects and project initiatives by assisting BPA managers and PMs in developing and implementing BPA management-approved change plans and materials in the areas of management of change, including sponsorship, training, communication, guidance, resistance management, and organizational adoption/acceptance.
Plan, facilitate, and conduct working sessions to draft business documentation for review and approval by BPA management. Documentation to include processes, policies, procedures, standards, training materials, presentations, etc.
Provide SharePoint administration and maintenance for various SharePoint sites including development and population of sites, lists, libraries, and pages; as well as assisting with site administration, such as granting/revoking permissions, troubleshooting for org staff, liaise with IT, etc.
Create and maintain performance metrics on the quality of key business information.
Develop management reporting tools, such as dashboards, PowerPoint presentations, and spreadsheets that document and communicate the progress of project and program related activities to verify timely completion.
Perform organizational maturity analysis, assess gaps, and draft maturity roadmaps based on BPA management goals and objectives.
Provide analysis and support in the development, draft, and recommendation of tools for organizational alignment, strategic content, alignment of capabilities and work requirements, and a roadmap for success.
Collaborate and communicate with a wide variety of internal technical and business experts, including assigned Project Managers (PMs) in both individual and group settings to facilitate requirements gathering; facilitate process adjustments or improvements; and/or, to provide analytics, analytical conclusions, and to make next step recommendations.
Assist with the analysis of organizational structure, functions, and processes, recommending changes to BPA management to help the organization to more effectively allocate resources, utilize personnel, streamline processes, systems, controls, and operational methods, and increase organizational efficiency.
Recommend methods for enhancing the efficiency and effectiveness of projects, programs, and procedures through process modification and application of evolving technology.
Develop /draft documentation to 1) analyze and validate repeatability of processes; 2) facilitate training on new analytical tools; and 3) support business continuity and knowledge transfer.
Use software (PowerPoint, SharePoint, Visio, Excel, Power Pivot, Word) to create process maps, workflow diagrams, organizational charts, and SIPOC grids to document new or reengineered business processes that support the overall objectives of the Business Process Improvement effort; create Cause maps to document Root Cause Analysis findings.
Mark documents and maintain filing system(s), files, emails, and records in accordance with compliance requirements. Share and disperse documents only to appropriate personnel (those with a Lawful Government Purpose (LGP) to know). Mark and maintain all official records in accordance with the Information Security (INFOSEC) and Information Governance & Lifecycle Management (IGLM) standards and procedures. Validate official records are accurately maintained for auditing purposes.
REQUIREMENTS
Education & Corresponding Experience (required on matrix)
An associate or bachelor's degree in business administration, accounting, business management, computer science, engineering studies (or closely related field) is preferred.
8 years of experience is required with an applicable bachelor's degree.
10 years of experience is required with an applicable associate degree.
12 years of experience is required without a degree or applicable degree.
Experience should be consistent with the specific requirements of business and operations analysis and progressively more technical in nature.
Required Technical Skills & Experience (required on matrix)
5 years of experience applying process improvement and optimization efforts across multiple business units.
Demonstrated analytical, modeling, and process management expertise sufficient to support the development and improvement of applicable processes.
Demonstrated experience leading business process implementation is required.
Skill in developing data analysis and associated reports and presentation materials.
Advanced knowledge and skills with MS Office Suite products such as Excel, Outlook, PowerPoint, and Word.
Proficient in communication, facilitation and negotiation with stakeholder groups.
Proven skills in process analysis, re-engineering, and optimization.
Strong technical writing skills and the ability to present information in various forms such as textual, graphical, and statistical.
Skill in modeling and verification of business process requirements and deliverables.
Preferred Skills & Experience (optional on matrix)
Energy/utility experience.
Proficiency with SharePoint to administer the group's site, creating lists, libraries, workflows, calendars, upgrades, migrations, and assist with permissions.
Experience with Microsoft Visio.
Ability to build credibility and trust among key project stakeholders.
Strong analytical and critical thinking abilities.
Demonstrated experience with project and change management approaches, tools, and phases of a project lifecycle.
Additional Requirements (not required on matrix)
Valid U.S. Driver's License is required.
Note: All official drafts, documents, and recommendations, as listed below, must be reviewed, finalized, and approved / accepted by appropriate BPA manager or other federal personnel with the authority to do so.
Support business stakeholders by gathering and analyzing information using standard tools and approaches to:
Clarify business operations, functions, problems.
Document/map the current and future state.
Identify solution alternatives, evaluate the alternatives, and define procedures.
Serve as the main project point-of-contact (POC) on process improvement and data analysis initiatives.
Plan, facilitate, and conduct working sessions to analyze and document/map current state processes and value streams, and future state processes and value streams.
Identify gaps and suggest improvements and solutions to internal process and activity inefficiencies.
Support the structure for, facilitate the planning of, and assist with the development, draft, recommendation, and implementation of BPA management approved initiatives, studies, analyses, and projects supporting business and process analysis and continuous improvement efforts.
Prepare and present materials on findings related to evaluations, assessments and analyses of processes, procedures, and data management.
Facilitate success on Transmission projects and project initiatives by assisting BPA managers and PMs in developing and implementing BPA management-approved change plans and materials in the areas of management of change, including sponsorship, training, communication, guidance, resistance management, and organizational adoption/acceptance.
Plan, facilitate, and conduct working sessions to draft business documentation for review and approval by BPA management. Documentation to include processes, policies, procedures, standards, training materials, presentations, etc.
Provide SharePoint administration and maintenance for various SharePoint sites including development and population of sites, lists, libraries, and pages; as well as assisting with site administration, such as granting/revoking permissions, troubleshooting for org staff, liaise with IT, etc.
Create and maintain performance metrics on the quality of key business information.
Develop management reporting tools, such as dashboards, PowerPoint presentations, and spreadsheets that document and communicate the progress of project and program related activities to verify timely completion.
Perform organizational maturity analysis, assess gaps, and draft maturity roadmaps based on BPA management goals and objectives.
Provide analysis and support in the development, draft, and recommendation of tools for organizational alignment, strategic content, alignment of capabilities and work requirements, and a roadmap for success.
Collaborate and communicate with a wide variety of internal technical and business experts, including assigned Project Managers (PMs) in both individual and group settings to facilitate requirements gathering; facilitate process adjustments or improvements; and/or, to provide analytics, analytical conclusions, and to make next step recommendations.
Assist with the analysis of organizational structure, functions, and processes, recommending changes to BPA management to help the organization to more effectively allocate resources, utilize personnel, streamline processes, systems, controls, and operational methods, and increase organizational efficiency.
Recommend methods for enhancing the efficiency and effectiveness of projects, programs, and procedures through process modification and application of evolving technology.
Develop /draft documentation to 1) analyze and validate repeatability of processes; 2) facilitate training on new analytical tools; and 3) support business continuity and knowledge transfer.
Use software (PowerPoint, SharePoint, Visio, Excel, Power Pivot, Word) to create process maps, workflow diagrams, organizational charts, and SIPOC grids to document new or reengineered business processes that support the overall objectives of the Business Process Improvement effort; create Cause maps to document Root Cause Analysis findings.
Mark documents and maintain filing system(s), files, emails, and records in accordance with compliance requirements. Share and disperse documents only to appropriate personnel (those with a Lawful Government Purpose (LGP) to know). Mark and maintain all official records in accordance with the Information Security (INFOSEC) and Information Governance & Lifecycle Management (IGLM) standards and procedures. Validate official records are accurately maintained for auditing purposes.
REQUIREMENTS
Education & Corresponding Experience (required on matrix)
An associate or bachelor's degree in business administration, accounting, business management, computer science, engineering studies (or closely related field) is preferred.
8 years of experience is required with an applicable bachelor's degree.
10 years of experience is required with an applicable associate degree.
12 years of experience is required without a degree or applicable degree.
Experience should be consistent with the specific requirements of business and operations analysis and progressively more technical in nature.
Required Technical Skills & Experience (required on matrix)
5 years of experience applying process improvement and optimization efforts across multiple business units.
Demonstrated analytical, modeling, and process management expertise sufficient to support the development and improvement of applicable processes.
Demonstrated experience leading business process implementation is required.
Skill in developing data analysis and associated reports and presentation materials.
Advanced knowledge and skills with MS Office Suite products such as Excel, Outlook, PowerPoint, and Word.
Proficient in communication, facilitation and negotiation with stakeholder groups.
Proven skills in process analysis, re-engineering, and optimization.
Strong technical writing skills and the ability to present information in various forms such as textual, graphical, and statistical.
Skill in modeling and verification of business process requirements and deliverables.
Preferred Skills & Experience (optional on matrix)
Energy/utility experience.
Proficiency with SharePoint to administer the group's site, creating lists, libraries, workflows, calendars, upgrades, migrations, and assist with permissions.
Experience with Microsoft Visio.
Ability to build credibility and trust among key project stakeholders.
Strong analytical and critical thinking abilities.
Demonstrated experience with project and change management approaches, tools, and phases of a project lifecycle.
Additional Requirements (not required on matrix)
Valid U.S. Driver's License is required.
Source : First Tek, Inc.
