Business Analyst - Child Support at CSG Government Solutions

CSG Government Solutions is a national leader in planning, managing, and supporting complex projects that modernize the information technology and business processes of large government programs. Since 1997, we have applied our expertise, innovation, and results-oriented mindset to the most complex program modernization projects of over 200 government and other organizations including 46 state and territory governments, the U.S. Department of Health and Human Services, the U.S. Department of Labor, and large municipal governments.

CSG provides multiple service offerings to our valued clients.

• PMO by CSG℠ brings all the expertise and experience needed to establish and operate a ”full-service” PMO.
• IV&V by CSG℠ provides independent insight into all aspects of a project, with a focus on risk identification, analysis, and mitigation.
• QA by CSG℠ deploys highly experienced teams and innovative methods, knowledge, and tools to assure that complex projects achieve our client’s objectives.
• Strategy by CSG℠ brings our high-value resources to provide insight into best practices
• OCM by CSG℠ operates on the principle that people are the key to realizing and sustaining the benefits of program modernization.

CSG is seeking experienced Business Analysts with Child Support Program (federal, state, or county level) experience to join our consulting staff and participate on projects nationwide. Business Analysts provide hands-on guidance to state agencies as they navigate changes resulting from complex system implementations.

The responsibilities and required skills are as follows:

Responsibilities

• Work as a member of a project team acting as a business analyst for large-scale technology projects
• Facilitate the gathering of business requirements and joint application design sessions as part of the software development life cycle
• Analyze business processes and workflows and make suggestions for improvement
• Create project documentation including meeting minutes, deliverables, project status reports, and presentations
• Track issues, risks, action items, and decisions using standard project management techniques and tools
• Communicate project issues and risks to the project management team
• Analyze project data and provide insightful reports that support recommendations for project improvements
• Facilitate communication across functional tracks of the project so that the project team stays informed

 Required Skills

• Experience working in the Child Support Program at the federal, state, or county level.
• Strong communication skills including report writing, meeting facilitation, and process documentation

Travel may be required up to 25%.

**All candidates authorized to work in the US without sponsorship are eligible to apply**

Working at CSG

Clients trust us with their most difficult challenges so we have to be at the top of our game and you will be too. You’ll also find that we’re able to keep it in perspective, combining a strong work ethic with an appreciation for a balanced life.

It’s a team atmosphere where dedicated professionals with complementary talents encourage one another to do their best work in an environment focused on integrity, growth, and excellence. These are just a few of the many reasons why CSG has been named one of America’s Best Management Consulting Firms for seven years in a row by Forbes Magazine.

Our Focus on Professional Development

We’re dedicated to the personal growth of our employees and have programs that enable you to enhance your skills and pursue your career goals within our company.

Our Professional Development group works with you to develop an individual Professional Development Plan (PDP) that aligns your goals with the skills we need to deliver the highest quality services to our clients. Your PDP addresses staffing assignments, training, and other factors that keep you on the path to a rewarding career.

Our training program, The CSG Way, is focused on continuously developing the skills of our employees and sharing knowledge across our organization. The program includes courses that develop your analytical, management, and leadership skills; expand your program knowledge; and prepare you for project assignments.

Benefits

Competitive Benefits include Medical and Dental Insurance, Life Insurance, Short-Term and Long-Term Disability Insurance, 401k with employer match, Paid Vacation and Holidays

For more information about CSG Government Solutions visit www.csgdelivers.com.

CSG Government Solutions is an Equal Opportunity Employer.