Business Analyst/Consultant IV - Randstad USA

job summary:

Under general supervision from the deputy director of the Office of Enterprise Initiatives (OEI), on enterprise projects, initiatives, and processes, this advanced level position works as a liaison amongst technical and business stakeholders to facilitate the development of business requirements, lead business process redefinition studies and analyze the use of new technology for new or enhanced systems services. This position is responsible for working with business leads and subject matter experts (SMEs) from various ETF program areas to understand business structure, policies, and operations in order to develop solutions to business-related issues and achieve ETF and business unit strategic goals and initiatives. Including, but not limited to, defining/refining metrics and creating dashboards and standard operating procedures for projects, leading the creation and assisting with the execution and completion of user acceptance testing (UAT), and assisting project managers and/or business units with defining project benefits and costs. Responsible for understanding current and future processes, including processes for the entire enterprise. The work product will impact the enterprise, as well as extra and/or inter-agency business on critical business activities.

 
location: Madison, Wisconsin
job type: Contract
salary: $45 - 50 per hour
work hours: 8am to 5pm
education: Bachelors
 
responsibilities:

• 30% GOAL A. Leadership, facilitation and coordination of business and operational teams to ensure that ETF's business needs are being met
  
  
• Worker Activity
  
  
• A1. Lead, facilitate, and coordinate team meetings to prioritize work requests in partnership with the business leads from assigned business areas.
  
  
• A2. Serve as the key integration point between the business areas, operations teams, and IT.
  
  
• A3. Develop and maintain a deep understanding and expertise of applicable operational processes, procedures, and controls.
  
  
• A4. Work with key stakeholders to fully understand and analyze the business case for each work effort.

• 25% GOAL B. Leadership, facilitation and coordination of business process and systems analysis
  
  
• Worker Activity
  
  
• B1. Lead, facilitate and coordinate business requirements at the appropriate level of detail for each work effort, ensuring the cross-functional impacts and any required coordination/integration effort has been identified ahead of the solution.
  
  
• B2. Work with internal and external stakeholders to gather and validate business requirements and assist with the functional design of solutions.
  
  
• B3. Partner with the technical lead to provide input into the functional aspects of solutions design.
  
  
• B4. Proactively identify opportunities for process, system, or other enhancements that may help the business mitigate operational risk and/or achieve its business goals.
  
  
• B5. Partner with the technical lead to create or update documentation relating to workflow process and detailed procedures resulting from implemented initiatives prior to deployment.
  
  
• B6. Develop end-user training materials, in partnership with the transition manager, and assist with the coordination of user training, if needed.
  
  
• B7. Serve as an internal expert with regards to the integrated end-to end processes, controls, and solutions employed by ETF to manage the business.
  
  
• B8. Map out the data flows and processes within ETF for how we will collect data, process and ultimately how it is used by end systems. Identify gaps or improvements in the process.
  
  
• B9. Analyze the existing and future data to understand patters, trends, gaps, etc. This includes a strong understanding of data profiling concepts using SQL.
  
  
• B10. Based on requirements and analysis, collaborate with architects and developers to design solutions to meet the requirements. Use tools such as S2T, SQL queries, data flow diagrams, JIRA tickets to track and document design changes

• 25% GOAL C. Management of quality control efforts
  
  
• Worker Activity
  
  
• C1. Develop, execute, and document user test plans and organize and oversee end-user testing and acceptance.
  
  
• C2. Provide support to test teams, as needed, Assist in creating end-