Business Analyst - American Technology Consulting

Job Summary:The incumbent Business Analyst will play a pivotal role inaddressing identified issues within the Office of Vocational Rehabilitation’s(OVR) data management system in the Commonwealth Workforce Development System(CWDS). This position involves developing solutions, creating an overall plan,and building necessary reports. The primary focus areas include improving datamanagement practices, tracking Measurable Skills Gains (MSG), and CredentialAttainment. Additionally, the Business Analyst will work on integrating thePre-ETS (Pre-Employment Transition Services) system with the existing VR system.Responsibilities:1.Data Solutions Development:o Collaborate closely with the OVR team to assess the current state of datamanagement and reporting in CWDS.o Develop a comprehensive plan to address identified issues and enhance datamanagement practices.o Propose solutions to streamline processes and improve accuracy.2.Reporting and Analysis:o Create standard and ad hoc reports based on OVR’s reporting needs.o Design report templates and generate reports as required.o Focus on accurate tracking of MSG and Credential Attainment.o Investigate and address flaws in the current CWDS tracker system.3.Integration of Pre-ETS System:o Analyze the separation between the Pre-ETS system and the existing VR system.o Propose strategies to integrate the two systems effectively.o Streamline the financial system and address issues arising from the switch toPre-ETS 2.0.Deliverables:1.A comprehensive plan for improving OVR’s data management in CWDS.2.Standard and ad hoc reports as needed by OVR.3.A revised system for tracking Measurable Skills Gains and CredentialAttainment.4.A plan for integrating the Pre-ETS and Vocational Rehabilitation systems.The incumbent has advanced analytical lead responsibility for the followingactivities within the assigned project.The incumbent must have advanced business analytical skills, leadershipabilities, and be able to perform the following activities:• Perform Business Process Reengineering (BPR) including assessment of existingbusiness processes (As-Is Assessment), determination of future state (To-BeAssessment and Requirements), and Gap Analysis• Facilitate Joint Application Development (JAD) or Detail Design Sessions (DDS)facilitation• Document business process requirements and process diagram flows, reviewbusiness policy and procedure documentation, create/update documentation asneeded and review with business partner and IT administrator resource• Engage as Liaison between business partner agency and information technology(IT) staff including Project Manager and internal/vendor development staff.Possess the ability to interact with various staff levels including seniorexecutive managers.• Collect, analyze, and document business requirements, business rules,processes, and legislation and generate functional and system requirementsdocumentation required for system development.• Involved in planning and coordinate overall testing efforts to include testplan, creation, and execution of test scenarios for system integration testing(SIT) and User Acceptance Testing (UAT).• Orchestra coordination and execution of Training Plan including development oftraining materials, quick reference guides, and standard operating proceduresmanuals.• Use specialized software for creation and management of system applicationdocumentation, tracking system changes, tracking reported bugs, creation of TestPlans, Test Suites, Test Cases• Ensure compliance with all applicable Commonwealth information technologypolicies and EBR-DC guidelines, security, and related standards.• Analyze legislation or other business documentation to determine any necessaryIT system or business process changes that are required.• Ensures proper escalation to appropriate management of issues and potentialproject risks including compliance risks or limitations of available informationtechnology services risks impacting development completion or impacts toschedules• Other related Application Lifecycle Management (ALM) activities related to theBusiness Analyst functions.• Evaluate and analyze complex business processes and determine how theinformation can be relayed in individual parts.• Perform Business Process Reengineering (BPR) including assessment of existingbusiness processes (As-Is Assessment), determination of future state (To-BeAssessment and Requirements), and Gap Analysis and complete comprehensivedocumentation outlining findings.• Execute systematic problem-solving activities by ensuring that issues arereviewed and evaluated based on relevant criteria impacting decision andoutcomes.• Ability to manage multiple projects and tasks at the same time while ensuringfocus on completing quality activities and meeting timelines for each.• As business partner ‘Business Owner’ define and classify problems, evaluatingpossible outcomes, and recommending proposed solutions.• Exhibit effective oral and written communication skills ensuring that properlevels of details are relayed depending on the audience as interaction withpeers, managers, and executive management will be required.• Exhibit ability to work both independently and develop relationships withcross-functional team of resources.• Plan, coordinate and facilitate internal business partner session reviews ofexisting system functionality and potential new system enhancements and/orsystem requirements.• Analyze business process requirements and process diagram flows, reviewbusiness policy and procedure documentation, create/update documentation asneeded and review with OVR/WF and Agency business partner administrator andmanagement resources.• Interact and provide as needed updates/presentations/reports for OVR/WFExecutive, Administrative and management staff.• Manage interpersonal and Team Building efforts for OVR/WF business partnerstaff.