Business Analyst III - Novo Nordisk

About the Department 

The Finance, Insights & Enterprise Solutions department brings insights and intelligence to inform decision making & drives digitalization and business solutions to attain NNI goals. Finance, Insights & Enterprise Solutions works closely across the organization to guide enterprise-wide resource allocations, investment choices, drive core operations and develop insights to drive growth and operational excellence across the value chain while innovating for future capabilities. Our focus on innovation ensures we're constantly building future capabilities. We're responsible for regulating accounting, upholding workplace safety, managing our supply chain and sampling, supporting technological and data innovation, insights and analytics, delivering patient support solutions, maintaining our facilities and assuring the integrity and completeness of all business transactions. At Novo Nordisk, you will have the opportunity to build a life-changing career in a global business environment. We encourage our employees to make the most of their talent, and we reward hard work and dedication with opportunities for continuous learning and personal development. Are you ready to maximize your potential with us?

The Position

Serves as a liaison between the business community and the IT organization in order to provide business process and technical solutions to meet user needs. Possesses expertise in the business unit(s) they support, as well as an understanding of the IT organizations systems and capabilities. Provides business process and technical solutions to a wide range of difficult problems.

Relationships

This position reports to a manager in Project Execution. Works under only general direction. Independently determines and provides business need analysis and process analysis towards providing IT solutions. This position interacts with have frequent interaction internally, cross-organizationally, and with external contacts.

Essential Functions

• Analyzes & Fulfills Business Needs:
• Applies requirements elicitation, analytical, and communication skills to analyze information needs and functional requirements to deliver the following artifacts as needed - User/Functional requirements including use cases, business process models, and design requirements
• Collaborates with business leaders to identify and prioritize projects to ensure the delivery of on time and quality solutions
• Elicits requirements using interviews, document analysis, requirements workshops, surveys, business process descriptions, scenarios, tasks and workflow analysis
• Excellent verbal and written communication skills required to clearly communicate with internal stakeholders at all levels as well as external stakeholders to ensure alignment on project requirements, schedules, feasibility, and resources
• Is familiar with the business partners products, services, finances, and strategies as well as influencing business forces such as customers, suppliers, competitors, regulators, and stockholders
• Leverages in-depth knowledge of business functions, business processes and key objectives to develop solutions aligned with business needs
• Proactively communicates with stakeholders to gain an understanding of their concerns, and ensures they are satisfied and that their business needs are met and challenges them on their assumptions on process and solutions to meet the business goals
• Utilizes knowledge of the business and industry to make recommendations to future strategies, and participates in the decision-making processes

• Leverages Technology Principles, Knowledge & Practices:
• Analyzes and determines whether new technology will add value to current business processes
• Demonstrates an advanced understanding of all relevant IT areas and their applications
• Utilizes advanced IT knowledge to diagnose and provide solutions to issues with applications and infrastructure
• Utilizes advanced IT knowledge to uncover unmet needs of stakeholders within Novo Nordisk, and communicates them to the technical staff and ensures all needs are met

• Manages IT Vendors:
• Acts as a liaison between the business or function and vendor to provide updates and ensure alignment
• Assesses vendor performance (i.e., against KPIs and SLAs), and identifies areas that can be improved in the future
• Ensures that vendors are adhering to project or service level agreement timelines and cost estimates
• Monitors vendor activities to ensure compliance with contract expectations

Physical Requirements

0-10% overnight travel required.

Qualifications

• A Bachelor’s degree in Computer Science, Information Systems, Business Administration or other related field required. Relevant experience may be substituted when appropriate
• A minimum of 6 years of relevant experience in IT business or systems analysis or other related experience required
• Ability to communicate at all levels of the organization. Ability to provide solutions to difficult technical issues
• Advanced degree or additional certifications preferred
• Demonstrated ability to assist in leading a project in the development and implementation of processes and programs
• Demonstrates leadership capabilities
• Demonstrates strong project work and project planning experience and previous experience in a full development life cycle
• Demonstrates superior written and oral communication skills
• Experience in applying risk management practices required
• Expert at Workshop design and facilitation
• GXP experience preferred
• Proficient at developing business process design (Process flows, I/O diagrams, etc.)

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.

Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.

If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.