Business Analyst - Sumeru Solutions

Title: Business Analyst III (Insurance Propety & Casualty)

Department(s): Information Technology

Reports: Manager BA, Sr Manager BA, Principal Manager BA

Job Summary:

Formulates and defines systems scope and objectives based on both users needs and a good understanding of business systems and industry requirements. Devises or modifies procedures to solve problems while considering technical feasibility and desired results.

Essential Job Functions:

• Responsible for eliciting, analyzing, and documenting business and functional requirements.
• Responsible for identifying, evaluating, and recommending potential solution options.
• Responsible for analyzing the feasibility and cost benefit of potential solution options.
• Responsible for managing communications between IT and business for assigned work.
• Assists in formulating and designing system scope and objectives based on user needs and thorough understanding of IT and business processes.
• Participates in the technical design, prototyping, test planning, developing, testing, and implementation of new or enhanced applications.
• Provides support to development, testing, and/or business teams during application deployment.
• Works with internal business and IT groups on process improvement projects designed to improve output and/or efficiency.
• Provides technical guidance concerning business implications of application development projects.
• Assists in training users on new or enhanced applications.
• Supports the planning and execution of User Acceptance Testing (UAT).

Other Functions:

• Perform special projects and other duties as may be assigned.
• Complies with proper internal controls as necessary to conduct job functions and/or carry out responsibilities and/or administrative activities at the Company.
• Establishes and builds strong working relations and partnerships with Business Units and Senior Management.

Qualifications:

• Bachelor's Degree preferred
• 5-7 years' experience as an IT business analyst preferred
• Excellent writing, communication, problem solving, and analytical skills
• Experience writing business requirements and functional specifications
• Experience performing gap analyses, and comparing and documenting current and future states
• Strong customer service orientation and interpersonal relationship building skills: able to work with a variety of people and groups in a constructive and collaborative manner
• Superior attention to detail
• Experience as a business analyst during system design and/or configuration and implementation
• Insurance industry experience is very helpful, but not required
• Experience with Microsoft SharePoint is very helpful, but not required
• Experience with UI/design specs/wireframes
• Knowledge of Microsoft Office products (Visio, Excel, Word, and PowerPoint)
• Experience creating and editing user stories in Azure DevOps and/or JIRA
• Experience with ServiceNow
• Knowledge of activities, tasks, practices and deliverables associated with eliciting and clearly defining and documenting required business functionality as well as non-functional requirements
• Demonstrated knowledge of SDLC, as well as other formal methodologies for planning and executing application development, enhancement, or support
• Strong analytical ability with the capability to determine the root cause of problems and issues and provide solutions
• Ability to juggle multiple, competing, frequently changing time-sensitive deadlines and priorities