Business Analyst - ACI Worldwide

If you've ever used an ATM, paid a bill through your phone, sent money to a friend or shopped online, chances are your transaction was safeguarded and processed using our software. Now it's your turn to serve the payment needs of organizations and people the world over.

This position can be remote but candidates must live and work in the US in Eastern or Central Time Zone.

Job Summary:

Collects and defines Business Requirements and Functional/Non-Functional Specifications enabling ACI to deliver competitive payment solutions. Uses a variety of standard and advanced techniques in the elicitation, analysis, documentation, and management of requirements. Inventories requirements in central repository, using key attributes to allow for prioritization and grouping. Expands knowledge of the payments industry, product offerings and applied technology. Ensures quality and timeliness of requirements processes to stay at least one release ahead of the development lifecycle. Job

Responsibilities:

• Uses a set of tasks and techniques to work as a liaison among and elicit the needs of stakeholders to define and validate solutions that meet business needs, goals, or objectives.
• Builds and manages relationships with stakeholders based on an understanding of their influence and needs.
• Analyzes and synthesizes information elicited from stakeholders, defines and manages the plan to deliver requirements, documents and manages requirements throughout the project life-cycle.
• Provides input on feature/function to Product Management in developing the product roadmap. Provides input to Product Marketing Manager on case studies and customer reference implementations.
• Continuously develops domain knowledge, depth and breadth, in the payments industry, ACI products, customer base and applied technology.

Elicit:

• Obtains information from stakeholders.
• Uses tools (paper-based and automated) for gathering input.
• Uses Voice-of-Customer (VoC) techniques to uncover latent customer needs.
• Meets with Product Managers, Application Development representatives, customers and industry experts to discover product specifications.
• Reviews product documentation, industry or regulatory specifications and requirements database to discover product specifications.
• Conducts elicitation sessions o Conducts field research with clients and targeted users to gather data to determine user stories and functional/non-functional specifications.
• Uses targeted and routine approaches for gathering input to user stories and functional/non-functional specifications.
• Gathers business requirements from customer-specific engagements.
• Validates requirements with stakeholders Analyze:
• Prioritizes requirements
• Organizes and synthesizes information.
• Uses various analysis and modeling techniques.
• Ensures requirements meet market and/or business needs Manage:
• Prepares requirements documentation.
• Presents requirements in an understandable format.
• Obtains needed approvals.
• Traces requirements, requirements planning.
• Plans business analysis approach based on project complexity, risks, assumptions, dependencies.
• Defines the plan to deliver requirements, including elicitation, analysis, and management.
• Builds and manages relationships with stakeholders based on an understanding of their influence and needs.
• Strategy and Product Planning.
• Plans business analysis approach based on project complexity, risks, assumptions, dependencies,
• Provides input to Product Marketing Manager on case studies and customer reference implementations.
• Continuously develops domain knowledge, depth, and breadth, in the payments industry, ACI products, customer base and applied technology.
• Perform other duties as assigned.
• Understand and adhere to all corporate policies to include but not limited to the ACI Code of Business Conduct and Ethics.
• Understands and complies with Risk Management program requirements including identification of risks, key controls, and control testing as applicable to their responsibilities.

Knowledge, Skills, and Experience required for the job:

• Bachelor's degree in Computer Science, Business Administration, Finance or equivalent experience.
• 3+ years in an industry related role such as technical support, product management or product development with exposure to marketing, or comparable work experience.
• Practical experience in all aspects of business analysis.

Preferred Knowledge, Skills and Experience needed for the job:

• Ability to write SQL Queries.
• Payment's industry experience.

Benefits: In return for your expertise, we offer growth, opportunity, and a competitive compensation and benefits package in a casual work environment.

Are you ready to help us transform the world of electronic payments? To learn more about ACI Worldwide, visit our web site at www.aciworldwide.com Job ID (Requisition #12951)

ACI Worldwide is an AA/EEO employer in the United States, which includes providing equal opportunity for protected veterans and individuals with disabilities, and an EEO employer globally.

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#LI-RemoteACI Worldwide is a global leader in mission-critical, real-time payments software . Our proven, secure and scalable software solutions enable leading corporations, fintechs and financial disruptors to process and manage digital payments , power omni-commerce payments , present and process bill payments , and manage fraud and risk . We combine our global footprint with a local presence to drive the real-time digital transformation of payments and commerce.