Business Analyst at Three Point Solutions Inc
Owings Mills, MD
About the Job
Job Title: Business Analyst
Client: Health Insurance Company
Duration: 12 Months
Location: Owing Mills, MD 21117
General Information
Job Description:
Purpose:
The Business Analyst will have the responsibility to ensure that the business's need for changes to processes, policies, and/or information systems are identified, understood, defined, documented, and acted upon by eliciting, analyzing, documenting, validating, specifying, and verifying the needs of business or user
The incumbent assists in the gathering and synthesizing of business requirements for low complexity software, systems, processes, and/or services and translates them into specifications ensuring the business objectives are met
As the functional expert, the incumbent serves as the conduit between the business area and the technical or software development team through which requirements flow.
Essential Functions:
25%: Interpret business needs and issues by gathering, eliciting, analyzing, documenting, and validating the Business area's user and technical (functional/non-functional) requirements
Under the direction of a Lead or Senior Business Analyst, participates in the creation of requirements documentation
Collaborates in the creation of project plans to define, organize, and schedule requirements management and development activities
Participates in requirements analysis and verification sessions
Participates in the tracking and management of open issues and assists in planning for resolution
Participates in development sessions and design reviews in order to ensure design meets user requirements.
25%: Responsible for the overall success of user acceptance testing, including documentation, verification, and release
Implements practices and procedures for end-user test plans
Identifies and documents gaps in requirement adherence or system deficiencies/defects and coordinates appropriate action through issue resolution
Providing guidance and training to application end users.
20%: Identifies, documents, and troubleshoots problems in systems, software, and processes
Collaborate with appropriate stakeholders to monitor, report, and resolve issues
Participates in the development of solutions and workarounds that solve low complexity technical, system, and/or business issues.
20%: Reviews, analyzes, and creates detailed documentation of business systems and user needs
Responsible for the written documentation of requirements in a clear and well-organized manner
Develops and/or collaborates in key project and requirement deliverables for projects of low complexity.
10%: Monitors and reports project status to identify and mitigate risks and to ensure quality and timely deliverables
Coordinates assigned projects from concept through implementation
Prioritizes and manages new work requests.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily
The requirements listed below are representative of the knowledge, skill, and/or ability required
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education Level: Bachelor's Degree
Education Details: Business, Information Technology, Computer Science, or related field
Experience:
3 years of experience in functional, operational, business, data, systems, or testing analysis.
In Lieu of Education:
In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.
Preferred Qualifications:
Demonstrated ability to deliver high-quality, effective deliverables on-time and be a valuable contributor to the development of cost-effective solutions.
Moderate understanding of business analysis core competencies.
Knowledge, Skills, and Abilities (KSAs):
NASCO adjudication (Preferred)
NASCO FlexLink Processes (Nice to have)
Strong time-management and organizational skills, Proficient
Excellent communication skills, both written and verbal, Proficient
Ability to organize stakeholder meetings, Proficient
Microsoft Office applications usage, Proficient
3 skills required for this request:
Functional Analysis
Importance: 6
Level: Intermediate
Experience: 1 - 2 Years (Used within 5 Years)
NASCO
Importance: 9
Level: Expert
Experience: 2 - 4 Years (Used within 5 Years)
Business Analyst
Importance: 7
Level: Intermediate
Experience: 1 - 2 Years (Used within 5 Years)
The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes them ineligible to perform work directly or indirectly on Federal health care programs
Must be able to effectively work in a fast-paced environment with frequently changing priorities, deadlines, and workloads that can be variable for long periods of time
Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence
Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.
#ZR
Client: Health Insurance Company
Duration: 12 Months
Location: Owing Mills, MD 21117
General Information
Job Description:
Purpose:
The Business Analyst will have the responsibility to ensure that the business's need for changes to processes, policies, and/or information systems are identified, understood, defined, documented, and acted upon by eliciting, analyzing, documenting, validating, specifying, and verifying the needs of business or user
The incumbent assists in the gathering and synthesizing of business requirements for low complexity software, systems, processes, and/or services and translates them into specifications ensuring the business objectives are met
As the functional expert, the incumbent serves as the conduit between the business area and the technical or software development team through which requirements flow.
Essential Functions:
25%: Interpret business needs and issues by gathering, eliciting, analyzing, documenting, and validating the Business area's user and technical (functional/non-functional) requirements
Under the direction of a Lead or Senior Business Analyst, participates in the creation of requirements documentation
Collaborates in the creation of project plans to define, organize, and schedule requirements management and development activities
Participates in requirements analysis and verification sessions
Participates in the tracking and management of open issues and assists in planning for resolution
Participates in development sessions and design reviews in order to ensure design meets user requirements.
25%: Responsible for the overall success of user acceptance testing, including documentation, verification, and release
Implements practices and procedures for end-user test plans
Identifies and documents gaps in requirement adherence or system deficiencies/defects and coordinates appropriate action through issue resolution
Providing guidance and training to application end users.
20%: Identifies, documents, and troubleshoots problems in systems, software, and processes
Collaborate with appropriate stakeholders to monitor, report, and resolve issues
Participates in the development of solutions and workarounds that solve low complexity technical, system, and/or business issues.
20%: Reviews, analyzes, and creates detailed documentation of business systems and user needs
Responsible for the written documentation of requirements in a clear and well-organized manner
Develops and/or collaborates in key project and requirement deliverables for projects of low complexity.
10%: Monitors and reports project status to identify and mitigate risks and to ensure quality and timely deliverables
Coordinates assigned projects from concept through implementation
Prioritizes and manages new work requests.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily
The requirements listed below are representative of the knowledge, skill, and/or ability required
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education Level: Bachelor's Degree
Education Details: Business, Information Technology, Computer Science, or related field
Experience:
3 years of experience in functional, operational, business, data, systems, or testing analysis.
In Lieu of Education:
In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.
Preferred Qualifications:
Demonstrated ability to deliver high-quality, effective deliverables on-time and be a valuable contributor to the development of cost-effective solutions.
Moderate understanding of business analysis core competencies.
Knowledge, Skills, and Abilities (KSAs):
NASCO adjudication (Preferred)
NASCO FlexLink Processes (Nice to have)
Strong time-management and organizational skills, Proficient
Excellent communication skills, both written and verbal, Proficient
Ability to organize stakeholder meetings, Proficient
Microsoft Office applications usage, Proficient
3 skills required for this request:
Functional Analysis
Importance: 6
Level: Intermediate
Experience: 1 - 2 Years (Used within 5 Years)
NASCO
Importance: 9
Level: Expert
Experience: 2 - 4 Years (Used within 5 Years)
Business Analyst
Importance: 7
Level: Intermediate
Experience: 1 - 2 Years (Used within 5 Years)
The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes them ineligible to perform work directly or indirectly on Federal health care programs
Must be able to effectively work in a fast-paced environment with frequently changing priorities, deadlines, and workloads that can be variable for long periods of time
Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence
Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.
#ZR
