Business Analyst - Payments - Software Guidance & Assistance

Software Guidance & Assistance, Inc., (SGA), is searching for a US Capital Markets Business Analyst for a CONTRACT assignment with one of our premier Financial Service clients in lower Manhattan, NYC. Hybrid schedule 2-3 days in office. .

Story Behind the Need
• Business group: GWO US Operations Management which is currently overseeing a large scale change to their payment processes.

• Project: Contributes to the overall success of Global Operations by ensuring plans and initiatives are executed and delivered in support of business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures

Typical Day in Role
Contributes to a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
Manage and contribute to a complex, multi-faceted project and system implementation to meet the cross-geographical strategic payments processing needs of Global Operations and the various business lines by applying financial and technological knowledge to the introduction of new procedures, business initiatives and/or systems solutions.

This includes, but is not limited to:

• Preparing/managing detailed action/project plans
• Undertaking critical research and analysis to inform current state and best practices.
• Participate in system training & develop a training program to educate Operations users
• Defining a test plan & related test cases to conduct Unit Test, Integrated Systems Testing, User Acceptance Testing,
• Accurately and clearly defining business requirements on behalf of Operations to concurrent workstreams
• Acting as SME where possible
• Liaising directly with users, suppliers and external regulatory bodies as required.

Responsibilities :

· Develop comprehensive and in-depth understanding of current payment products & operating model framework with the intention of establishing and documenting detailed future state structure & processes as determined.

· Development of policies, procedures, knowledge libraries and job aids.

· Development of comprehensive metrics utilized across all levels of organization.

· Assist with designing and/or reengineering existing business processes, or tools, and document operational processes to assist in managing operational risks, streamlining processes and reducing overall costs.

· Create tangible/measurable operational efficiencies through the application of business, financial, and process engineering knowledge.

· Demonstrate a high level of professional service and effective communication within cross-functional internal and external parties to meet and deliver milestones on-time and/or ahead of schedule.

· Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.

· Thrives in an environment in which his/her team pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.

Required Skills :

· 2-4+ years a Business Analyst

· Practical knowledge and 1 to 3 years of experience in Payments Processing with solid understanding of Payment Products (Wire Transfers - Fedwire, CHIPS, SWIFT; ACH, RTP) and back office operational processes/interfaces and risk management techniques

· Superior technical knowledge in MS Office tools and process management software

· Proficiency in business analysis tools and methodologies.

· Strong communications and influencing skills

· Excellent negotiation and interpersonal skills.

· Good oral and written communication skills Solid process/procedural documentation skills.

Preferred Skills :

· Certification in business analysis is a plus.

· Familiarity with project management principles and practices.

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at https://sgainc.com/ .

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company EEO page to request an accommodation or assistance regarding our policy.