Business Analyst, Perfect Order Experience, Product Quality Seller Experience - Amazon

Description Have you ever thought about what it takes to be called the #1 most trusted company for customers? What would you do to create a trusted marketplace where millions of buyers can shop and have a perfect order experience? Amazon's Perfect Order Experience team works to ensure that Customers can buy with confidence on Amazon.com. To this end, we build technology innovations and intelligence, and design and implement policies, and tools, which help us detect and enforce on bad actors, thereby ensuring Customer trust. We are looking for a Business Analyst with a passion for using data to discover and solve real world problems. You will enjoy working with one of the richest data sets in the world, have access to cutting-edge technology, and will see your insights protect customers in near-real-time, while also working to improve the experience we provide Sellers. The perfect candidate will have a passion for analyzing data and using that analysis to drive key insights and recommendations. As a Business Analyst you will also build reports and metrics, drive ad-hoc analysis, and communicate insights to key stakeholders. You will not only execute on the required skills but also be able to influence, educate, and drive results in a fast-paced, ambiguous environment. Key responsibilities include: · Build and maintain recurring metrics and reports · Complete ad hoc data retrieval and analysis using relational databases, Excel and other data management systems · Monitor existing metrics, develop and propose new metrics, and identify new, actionable risk signals · Design and implement reporting solutions enabling stakeholders to manage the business and make effective decisions · Support cross-functional teams on the day-to-day execution of projects and initiatives · Help develop requirements and specifications with business and development teams · Effectively communicate insights to key stakeholders through both written and verbal communication A day in the life Here at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon's culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. About the team Our team puts a high value on work-life balance. It isn't about how many hours you spend at home or at work; it's about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to help each team member develop into a better-rounded professional. Basic Qualifications - 1+ years of tax, finance or a related analytical field experience - 2+ years of complex Excel VBA macros writing experience - Bachelor's degree or equivalent - Experience defining requirements and using data and metrics to draw business insights - Experience with SQL or ETL Preferred Qualifications - Experience working with Tableau - Experience using very large datasets Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $50,200/year in our lowest geographic market up to $107,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.