Business Analyst (Remote) - Elmington

POSITION SUMMARY

As a Business Analyst, you will play a key role in bridging the gap between business needs and technical solutions. You'll work closely with stakeholders, product teams, and developers to gather, document, and refine requirements, ensuring that our product development aligns with user needs and business objectives.

We are a fast-growing property management technology company, and we need team members who thrive in dynamic environments, excel at simplifying complex processes, and have a passion for delivering high-quality solutions.

ESSENTIAL JOB FUNCTIONS:

• Gather, document, and analyze business requirements for property management software using techniques such as user stories, user flows, wireframes, and process diagrams.

• Work cross-functionally with product managers, developers, and designers to ensure clear communication and alignment on project goals.

• Conduct research and leverage analytics to validate requirements and uncover additional opportunities.

• Create detailed documentation that drives development and testing, ensuring alignment with business objectives.

• Work with stakeholders to provide solutions that address both business and user needs in the property management domain.

• Assist in the product launch process by creating key enablement artifacts such as one-pagers, demo videos, and training materials to support Sales, Customer Success, and Marketing teams.

• Performs all other duties as assigned.

REQUIRED SKILLS:

• Strong documentation skills, with a love for precision and clarity.

• Expertise in gathering and structuring requirements using techniques such as user stories, user flows, and wireframes.

• Excellent communication and interpersonal skills.

• Skilled at prioritizing tasks and delivering results.

• Proactive team player who thrives in collaborative settings.

SPECIFIC EXPERIENCE:

• 3+ years of experience in business analysis or a similar role, preferably in property management or related software.

• Familiarity with Agile methodologies and Scrum processes.

• Experience working with both technical and non-technical teams.

TRAVEL REQUIREMENTS

• 10-20% travel may be required for customer events and/or strategic in-person meetings

The Fortress Experience

We're creating a different kind of company at Fortress Technology Solutions. We promise we will never be ordinary. You will be challenged by your team to achieve more and to identify innovative solutions to challenging problems, and you'll accomplish more than you ever thought possible. If you believe in yourself, enjoy a challenge, and appreciate working with exceptional people, Fortress Technology Solutions is the place for you.

We recruit, hire, train, promote, and compensate employees based upon factors such as work quality, behavior, training, and experience. In compliance with local, state, and federal laws, we provide equal employment opportunity regardless of race, color, creed, national origin, protected age category, gender, sexual orientation, religion, marital status, military status, or physical or mental disability of any individual who is otherwise qualified.