Business Analyst, SAP Commerce Cloud - FFF Enterprises Inc
Flower Mound, TX Flower Mound, TX, 75028
About the Job
The Business Analyst (BA) is responsible for gathering the functional business requirements from stakeholders with superior commun...
Education, Knowledge, Skills and Experience
Required Education:
Bachelor’s degree in management of information systems, marketing, business or related degree or four (4) years relevant experience in lieu of degree. Master’s degree preferred.
Required Experience:
Three (3) or more years [seven (7) or more for non-degreed candidates] of work experience in digital commerce as a business analyst or working on the business side of the world managing day to day operations in eCommerce.
Experienced with Agile Scrum, strong skills in Atlassian toolset (JIRA & Confluence).
Two (2) or more years of experience as a business analyst.
Preferred Experience:
Three (3) or more years of experience as a business analyst.
Two (2) or more years of experience in SAP Commerce Cloud (CCv2)/Hybris.
Two (2) or more years of experience in the healthcare industry, preferably distribution.
Required Skills:
Strong business analysis skills and use of tools such as PowerPoint / Visio / Draw.io / Mural / Lucid Chart to represent functional business workflows through mockups / wireframes.
Great attention to detail, strong analytical and process-oriented thinking skills.
Capable of running workshops (virtual and in person), and helping our customers derive the right set of user stories to meet their functional business requirements.
Work well in multi-cultural and virtual team set ups, have business fluency, and have effective oral and written communication skills.
Superior time management skills and must have strong organizational skills.
Support in creating project plans.
Ability to work in a fast-paced, dynamic, and challenging environment.
Ability to concisely cross-check, report and summarize test results to the team, including other testers, developers, clients, and stakeholders.
Skilled in communication with internal and external stakeholders / customers and management of tasks.
Must have a detail orientation and the proven ability to prioritize work.
Must have the ability to work with limited supervision and as part of a team.
Preferred Skills:
Four (4) or more years of experience as a business analyst, preferably for SAP Commerce Cloud (CCv2)/Hybris.
B2B experience as business analyst, gathering the functional requirements from business stakeholders with superior organizational skills.
Articulating functional business requirements into epics and user stories with precision, mockup / wireframing, concisely documenting in JIRA and/or Confluence
Work closely with end-to-end functional business testing to ensure all the functional requirements and criteria are met, report and track bugs/defects otherwise.
Physical requirements
Vision, hearing, speech, movements requiring the use of wrists, hands and/or fingers. Must have the ability to view a computer screen for long periods and the ability to sit for extended periods. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The employee must be able to travel based on business needs. The employee occasionally lifts up to 20 lbs. and occasionally kneels and bends. Working condition include normal office setting.
Mental Demands
Learning, thinking, concentration and the ability to work under pressure, particularly during busy times. Must be able to pay close attention to detail and be able to work as a member of a team to ensure excellent customer service. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations’ situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary. Must be proactive in finding solutions.
Direct Reports
None
EEO/AAP Statement
FFF Enterprises/ NuFactor is an equal opportunity employer to all and prohibits discrimination and harassment based on the following characteristics: race, color, caste, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, citizenship, physical or mental disability, medical condition (including cancer and genetic conditions), genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity, gender expression, age (40 years and over), sexual orientation, veteran or military status, medical leave or other types of protected leave (requesting or approved for leave under the Family and Medical Leave Act or any state protected leaves), domestic violence victim status, political affiliation, reproductive health decision-making, and any other characteristic protected by state or federal anti-discrimination law covering employment. These categories are defined according to Government Code section 12920. The Company prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics.