Business Analyst at TEKsystems

Description:

Must be in Stevens Point 4 days a week

The client has an exciting opportunity for a Business Systems Analyst – Product Owner in our Stevens Point, WI office. As a BSA/Product Owner you will work as part of a nimble Agile team, contributing to both small and large-scale initiatives that impact product lines and areas within our Travel Insurance business. You’ll work closely with technical team, user experience and business stakeholders from marketing, operations, sales and service, and claims. This role will be accountable for understanding the product vision, business requirements, system processing implications and data needs for the product you will support.

We are looking for someone who loves change, asks great questions, and is passionate about solving customer and business problems.

Duties & Responsibilities:

• Requirements Elicitation and Analysis – Identify stakeholders and facilitate discussions or workshops with the purpose of eliciting and understanding stakeholder needs, requirements, and priorities.

• User Story Creation – Working from the features and needs defined by the business and informed by the product vision, map out and document User Stories that describe the scope of the project.

• Requirements Documentation – For each User Story, document the detailed functional/non-functional requirements, including supporting workflows, screen shots and other documentation.

• Prioritization and Backlog Grooming – Provide direction and collaborate with the business on prioritization and backlog grooming for the product(s) you support.

• Roadmap Management – Maintain the roadmap for the product(s) you support.

• Create documentation such as workflow and data flow diagrams, design/report mock-ups, data mappings and other artifact/visuals as needed.

• Clarify questions from the development/QA teams with regards to intended usage of the software, definition of business terms and processes.

• Represent the voice of the customer (internal/external) and become an expert in the business processes and software applications used within the domain that you support.

Qualifications, Skills and Experience:

• 2+ years’ experience performing Agile Business Analysis tasks.

• Working knowledge of Agile work management tools. Ex: Jira/Confluence, Azure Dev Ops, Trello.

• Experience with a diagramming tool and various diagrams. Ex: flowcharts, swimlane diagrams, concept models, use case diagrams, user story mapping, mind maps.

• Familiarity with data models, data flows and documenting reporting requirements is a plus.

• Quick learner with ability to adapt to changing environment.

• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of executives, subject matter experts and vendor resources.

• Exceptional analytical and conceptual thinking skills, with keen attention to detail.

• The ability to influence stakeholders and work closely with them to determine acceptable solutions.

Skills:

Business analysis, Requirement gathering

Top Skills Details:

Business analysis, Requirement gathering

Additional Skills & Qualifications:

Duel position/Business Analyst/ Product Owner

Ideally would like to find someone who had experience with a customer facing website

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.