Business Analyst, Workforce Management, Spectrum Enterprise - SPECTRUM

Do you want to identify and recommend improvements to operational processes? You can do that. Ready to collaborate with multiple business units and functions to drive revenue improvement? As a Business Analyst at Spectrum Enterprise, you can do that.

Spectrum Enterprise provides modern enterprise technology solutions that meet the unique needs of some of the country’s biggest brands. If you’re looking to build your most successful career, support client growth and work alongside intelligent, driven professionals, you can do that. We're ready to go all in on your future and create an engaging environment.

Be part of the connection:
You gather data from multiple sources and analyze complex business operations to provide improvement strategies. You align business functions and organizational goals through a detailed understanding of our structure, policies and operations. You collaborate with teams in person and digitally within an office environment.

How you can make a difference:

• Work with stakeholders to analyze operations and recommend solutions that align business functions with organizational goals.
• Compile, analyze, interpret and present complex data to propose new strategies for current and future business changes.
• Develop project improvement scopes by identifying phases, elements, personnel requirements and costs.
• Assess trends and develop actionable insights based on an analysis of external market dynamics and other data sources.
• Leverage new technology or alternative uses of existing technology to improve solutions results.
• Perform additional duties as assigned.

What you bring to Spectrum Enterprise
Required qualifications:

• Experience: Two or more years of business analysis or related experience.
• Education: Bachelor’s degree in business or a related field.
• Technical skills: Proficient in Microsoft Office suite and Outlook.
• Skills: Expert in analyzing and interpreting data for multiple projects simultaneously; Effective prioritization, organizational and English communication skills.
• Abilities: Ability to work independently in a collaborative, dynamic team environment

Preferred qualifications:

• Call Center Environment
• Workforce Management

What you can enjoy every day:

• Embracing diversity: A culture of excellence that celebrates diversity, innovative thinking and dedication to exceeding client expectations.
• Learning culture: Company support in obtaining technical certifications.
• Dynamic growth: Paid training and clearly defined paths to advance within the company.
• Total rewards: Comprehensive benefits that encourage a work-life balance.

 

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BGN332 2024-41410 2024

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


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