Business Application Specialist 1yr Contract - Moe Connections

Overview

The Business Application Specialist plays a critical role in supporting and maintaining the business applications used within the organization. This role is essential in ensuring the optimal functioning of these applications and maximizing their efficiency to drive business growth and productivity. The Business Application Specialist will collaborate with various teams to identify application needs, implement solutions, provide technical support, and contribute to the overall success of the organization through effective application management.

Key responsibilities

Analyze business application requirements and provide recommendations for improvements

Implement and configure business applications to align with organizational needs

Ensure the integrity and security of business applications and their data

Provide technical support and troubleshooting for application issues

Collaborate with cross-functional teams to understand business processes and requirements

Conduct user training and create documentation for business applications

Participate in the testing and quality assurance of new applications and features

Identify opportunities to streamline processes through technology solutions

Assist in the implementation of application upgrades and enhancements

Maintain and update system configurations, workflows, and user permissions

Manage user access and permissions for business applications

Monitor application performance and provide reporting on usage and trends

Stay current with industry trends and best practices in business applications

Participate in project planning and contribute to the successful execution of IT initiatives

Contribute to the development of application strategy and roadmap

Required qualifications

Bachelor's degree in Computer Science, Information Technology, or related field

Proven experience (1+ years) in business application support and administration

Strong understanding of business processes and how they relate to application functionality

Proficiency in configuring and customizing business applications

Excellent problem-solving and analytical skills

Effective communication and interpersonal abilities

Knowledge of project management principles and methodologies

Familiarity with database management and reporting tools

Ability to prioritize and manage multiple tasks in a dynamic environment

Certifications in relevant business applications (e.g., Salesforce, SAP, Oracle) a plus

Experience in user training and documentation creation

Understanding of security and compliance standards in business applications

Ability to collaborate effectively with diverse teams and stakeholders

Adaptability and willingness to learn new technologies and applications

Ability to work independently and as part of a team to achieve common goals