Business Continuity Lead - Business Resiliency at PNC Financial Services Group

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a(n) [position title] within PNC's [name of division] organization, you will be based in [city/state location of position].

Job Profile

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.

As a Business Continuity Lead within the Business Resiliency team, you will be focused on the governance and oversight of the Business Resiliency Program, which includes traditional business continuity lifecycle activities, operational and technology resilience, and disaster recovery. You will be based in Pittsburgh, PA, Dallas, TX, Strongsville, OH, Phoenix, AZ or Birmingham, AL. The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager’s discretion.

Job Responsibilities:
• Executes the governance and oversight for the Business Resiliency program, identifying risks and opportunities for improvement where applicable

• Provides Resiliency/Continuity risk expertise while working with the Lines of Business and other risk partners (e.g., Enterprise Risk Management, Compliance, Audit)

• Oversees execution of the Business Resiliency Lifecycle to ensure it meets policy and procedure requirements and supports business and regulatory expectations

• Assists with the evaluation, update, review, and approval of policies and procedures supporting the Business Resiliency program

• Oversees the creation, evaluation, remediation activities, resolution, and reporting of self-identified issues

• Leads the development and review of quarterly risk reports and supporting metrics and risk areas

Preferred Skills:
• Demonstrated experience with Business Continuity / Business Resiliency
• Understanding of regulatory and industry guidelines for Business Continuity Management
• Experience executing, completing and/or overseeing Business Impact Analysis (BIA), Risk Assessments, Business Continuity Plans, Disaster Recovery Plans, Tests and Exercises, and Lessons Learned
• Experience with Operational and Technology Resilience
• Demonstrated drive and initiative to independently execute and drive results
• Experience in Information Technology; Data Warehouse, Data Mart - using developing strategies for extraction, transformation and loading (ETL) in Informatica Power Center from various database sources and Informatica Cloud (IICS)
• Proficient in the Integration of various data sources within multiple databases like; Oracle, MS SQL Server, DB2, My SQL and Flat Files into the Staging Area, ODS, Data Warehouse and Data Mart

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Leads in the development of business continuity and disaster recovery plans; oversees testing, emergency response, and recovery. Informs in the selection of operating strategies for the continuation of the business within a recovery time objective.
• Leads business recovery, crisis management, emergency management, contingency planning and disaster-preparedness planning. Looked to for expertise.
• Conducts, communicates, and maintains business continuity lifecycle planning and business impact analysis. Identifies and quantifies the potential impact of various disruptions and disaster scenarios.
• Interfaces with LOB committee/executive to report on the compliance of business continuity processes, readiness, events and exercise results. May lead relationships with audit and government regulators on business continuity issues.
• Responsible for leading high profile initiatives through the development, enhancement and dissemination of continuity processes and standards. Develops and delivers the training on business continuity.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred SkillsAuditing Operations, Competitive Advantages, Crisis Management, Disaster Recovery Planning, Process Design, Regulatory Compliance

CompetenciesContingency and Disaster Recovery, Crisis Management, Decision Making and Critical Thinking, Effective Communications, Flexibility and Adaptability, Industry Knowledge, Planning: Tactical, Strategic, Requirements Analysis

Work ExperienceRoles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

EducationBachelors

CertificationsNo Required Certification(s)

LicensesNo Required License(s)

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility*: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncbenefits.com > New to PNC.

*For more information, please click on the following links:

Time Away from Work

PNC Full-Time Benefits Summary

PNC Part-Time Benefits Summary

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses.  Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace.  We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

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