Business Controls Manager - City National Bank

• Responsible for the partnership and support in development and implementation of new programs/strategies, implementation of regulation, rules, and risk management requirements.
• Analyze, evaluate and periodically review current risk management practices across the organization, including activities at network affiliates. Collaborate closely with colleagues across the 2nd and 3rd lines to strengthen the control environment and enhance risk management practices.
• Analyze and evaluate data that effects the technical, operational, and business functions and provide insight to the practical impacts/implications to the business line.
• Execute essential risk program functions, including Risk and Control Self Assessments (RCSA’s), Key Risk Indicators (KRI’s), Issue Management, Operational Losses, and more. Provide informed and valuable risk and control perspectives other members of the Business Control team and Business Units.
• Contribute to the development of a robust risk culture, risk conduct, and risk literacy within the first line of defense, including design and implementation of preventive and detective controls relating to (XXX) Banking activities.
• Participate in conducting research, analyzing, and interpreting data and information to support strategies, initiatives, organizational planning, and business model adjustments.
• Act as the business teams’ liaison for business line risk management, compliance activities, legal engagement, and internal or external audits.
• Act as a liaison representing Business Control Office at both internal and external meetings; establishing and cultivating strong working relationships with all stakeholders. Attend meetings with and/or in place of SVP BCO, provide feedback and escalate decision.
• Build and sustain effective relationships and alliances both internally and across all lines of business and staff areas to help deliver results and to ensure opportunities are identified, analyzed and managed appropriately. Understand interdependencies to achieve success.
• Partner with team members to contribute concise communication materials for senior management. Develop presentations for internal and external meeting that are compelling, concise, and graphical to convey message.
• Prioritize organizational risk management objectives.
• Direct and participate in special projects as necessary.
• Facilitate audit and examination activities.
• Cultivate and grow risk talent within the organization through coaching, mentoring, and occasionally assisting with review of applicable training.

Must-Have*

• Bachelor's Degree or equivalent
• Minimum 8-10 years managing projects
• Minimum 8-10 years within or related to financial services
• Minimum 3 years of operational risk management control design, testing, and/or auditing in a financial institution.

Skills and Knowledge

• MBA, JD, or other advanced degree (e.g., JD, MBA, Masters, etc.) preferred
• 8 years of experience managing projects
• 7 years in a role requiring complex problem solving
• Strong interpersonal and influencing skills – and ability to interact with colleagues at all levels in a peer-like way, and achieve goals without direct control over resources
• Strong emerging end-to-end generalist problem solving skills, e.g.,
• Defining and deconstructing problems
• Prioritizing issues and analysis
• Structuring and building quantitative and qualitative/conceptual analyses
• Knowledge in Financial Services, Project Management
• Knowledge of risks associated with banking operations and payment systems as well as industry best practices, with particular focus on development and tracking of Key Risk Indicators (KRIs), Risk and Control Self-Assessments (RCSAs), and control testing.
• Strong knowledge of financial institution regulatory requirements, especially as related to banking operations.
• Understands the importance of relationship building, empathy, and finding common ground with colleagues and partners across the organization.
• Ability to work independently under general direction toward established goals and objectives.
• Ability to interact effectively with all levels of Bank personnel; strong analytical skills; strong project management and organizational skills; excellent verbal and written communication skills; strong presentation skills.
• Strong knowledge of desktop applications such as MS Word, Excel, Access, PowerPoint, etc.
• Ability to analyze complex situations and provide guidance, make recommendations, and/or escalate the issues appropriately.
• CRISC, CISSP, and/or CISM certifications preferred
• Demonstrated ability to Influence change, build relationships, communicate effectively, work under pressure, manage multiple priorities and deliver high caliber results.
• Proficiency with MS Excel and PowerPoint
• Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities.
• Diverse problem solving experience
• An outstanding ability to analyze problems, apply quantitative analytical approaches, communicate effectively and confidently (both oral and written), work well in cross-functional teams
• Quick learning ability, outstanding analytical skills and a structured way of thinking, your attention to details is exceptional
• Operate well under stress, even faced with tight timelines for ambitious deliverables Significant experience in driving operational change with front line to senior leadership personnel
• Excellent relationship and stakeholder management skills
• Be able to handle uncertainty well, and are able to simplify complexity