Business Data Analyst III at Kforce Inc.
San Diego, CA 92129
About the Job
- Business Data Analyst III will work cross-functionally to deliver operational strategies, manage service experiences, and provide deep analytical insights to scale our live services efficiently
- As a team member within our Consumer Group, you will be in a position to assess business performance and influence leadership decisions that ultimately affect our customers
- Improve operational performance: You will identify areas of operational and experiential opportunity using data-driven insights and root cause analysis, providing recommendations to subject-matter experts, and partnering with teams to optimize to improve customer experiences and enable more efficient business processes
- Drive business results: Business Data Analyst III will identify and help craft the most important KPIs to monitor the effectiveness of our operations and drive automated availability of those metrics; Amidst a sea of data, you will help distill the data into key storylines that create a shared understanding of opportunities and influence teams to act
- Amplify reporting insights
Requirements:
- 5+ years of experience working in the analytics field
- Experience as a business partner for senior leaders; Comfortable distilling complex data into a simple storyline
- Excited to mentor other team members and developing talent
- Highly proficient in SQL, Tableau, and Excel experience with programming languages including R or Python preferred
- Excellent problem-solving skills and end to end quantitative thinking
- Ability to tell stories with data, educate effectively, and instill confidence, motivating stakeholders to act on recommendations
- Outstanding communications skills with both technical and non-technical colleagues
- Ability to manage multiple projects simultaneously to meet objectives and key deadlines
- Proactive and inquisitive learner; Seeks out and capitalizes on opportunities for change that enhance the business, rather than reacting to circumstances
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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