Business Data Analyst IV at TEKsystems
New York, NY 10001
About the Job
The analyst will work primarily with the tax fraud policy on:
Metrics and KPI Expertise and Enhancements: Assist with preparation for regularly scheduled KPI reviews and leadership updates. Proactively share updates about ecosystem health and performance. Tableau Dashboards and Visualizations: Build, maintain, improve, and standardize Tableau dashboards and visualizations for data analysis and reporting. Anomaly Monitoring, Detection, and Alerting: Collaborate with Policy and Ops teams to monitor, detect, and alert on anomalies.
Data Sources: Implementation & maintenance of data pipelines. Defining requirements for data engineers for large initiatives. Control Group Analytics, Insights, Recommendations, and Improvements: Drive data-driven insights and recommendations for policy optimization. YoY Season Readiness: Ensure data structures and dashboards are ready for year-over-year seasonal changes. This includes closing out last season's tables, setting up new season charts, and updating tax-season specific logic. Smooth Transitions: Coordinate with partner teams to ensure smooth transitions as dependent systems are upgraded, migrated, or have data structure changes. Perform thorough data validation.
In this role you'll be required to:
Transform data into actionable insights for various stakeholders.
Design, track, and evaluate KPIs across all operations.
Maintain regular communication with leadership, peers, and stakeholders, emphasizing feasible goals and trackable business results.
Collaborate extensively with data engineers to ensure consistent access to reliable data for stakeholders.
Create your own ETLs when quick solutions are required.
Visualize and effectively communicate findings through building dashboards.
Deliver oral and written briefings to leaders and key stakeholders.
Collaborate and influence cross-functional partners (policy teams, product management, data analytics, operations, engineering, and algorithms) to identify, assess, and resolve issues related to your products.
Stay updated on trust and safety trends, emerging fraud threats, and new systems and tools to enhance risk prevention and detection capabilities for our platform and products.
Skills: Required Skills :
4+ years of experience analyzing data in domains such as cybersecurity, digital products, service operations, e-commerce marketplace, customer care, finance, and marketing.
4+ years of experience building dashboards using Tableau/Looker or any other visualization tool.
Extensive SQL experience, particularly in your current role.
The ability to simplify complex concepts.
Excellent problem-solving skills and end-to-end, systems-oriented quantitative thinking.
Outstanding communication skills with both technical and non-technical colleagues.
Proactive and inquisitive learner: seeks out and capitalizes on opportunities to enhance the business, rather than reacting to circumstances.
Strong organization, time management, and task prioritization skills.
The ability to work independently and make decisions with little direction.
Familiar with using Github.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
§ Medical, dental & vision
§ Critical Illness, Accident, and Hospital
§ 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
§ Life Insurance (Voluntary Life & AD&D for the employee and dependents)
§ Short and long-term disability
§ Health Spending Account (HSA)
§ Transportation benefits
§ Employee Assistance Program
§ Time Off/Leave (PTO, Vacation or Sick Leave)
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.