Business Development Coordinator - AA Metals Inc

AA Metals, Inc. is one of the largest and fastest growing distributors of quality aluminum and stainless products with four operational centers globally. We source from mills around the world and stock metals in our strategically located warehouses in North America. We have twice been recognized by Inc. Magazine as one of the fastest growing U.S. companies.

Business Development Coordinator Job Summary:
As a Business Development Coordinator at AA Metals, you will play a vital role in supporting the Business Development team and ensuring smooth operations within the sales department. You will be responsible for managing administrative tasks, coordinating sales activities, and providing excellent customer service to clients. Your attention to detail, organizational skills, and ability to multitask will contribute to the overall success of the sales team and the company.

Business Development Coordinator Benefits:

• Competitive compensation
• Hybrid schedule
• Low-cost United Healthcare health insurance premiums
• Employer paid short-term and long-term disability insurance
• 401k with employer matching
• Tuition Reimbursement Program
• Maternity Flexibility Program
• Onsite corporate gym
• Company events and employee perks throughout the year

Business Development Coordinator Duties/Responsibilities:
• Receive and process customer orders accurately and efficiently, ensuring all required information is complete.
• Coordinate with stakeholders to ensure timely delivery of orders.
• Provide exceptional customer service by responding to inquiries, resolving complaints, and addressing customer concerns promptly and professionally.
• Build and maintain strong relationships with clients to foster customer loyalty.
• Coordinate meetings, conference calls, and presentations.
• Prepare sales-related documents, reports, and presentations as needed. (Inventory reports, open sales order reports, etc…)
• Maintain and update the customer database, ensuring accuracy and completeness of customer information.
• Track and analyze sales data, prepare sales reports, and provide regular updates to the sales team and management.
• Collaborate with the sales team to generate sales leads, follow up on inquiries, and prepare sales quotes.
• Assist in the preparation and coordination of sales contracts, proposals, and documents.
• Conduct research on industry trends, competitor activities, and market conditions to identify potential sales opportunities.
• Provide feedback to the sales team and management regarding market developments and customer preferences.

Business Development Coordinator Required Skills/Abilities:

• Excellent negotiation and communication skills, with the ability to build and maintain relationships.
• Analytical mindset and proficiency in data analysis tools and techniques.
• Familiarity with procurement software and enterprise resource planning (ERP) systems.
• Ability to work independently, prioritize tasks, and meet deadlines.
• Must possess excellent interpersonal and communication skills, be able to multitask, prioritize, and be dependable and reliable.
• Previous experience in sales administration preferred.
• Competency with Microsoft Office products and sales software.

Business Development Coordinator Education and Experience:

• Bachelor’s degree in business or related field preferred
• Proven experience as a Business Development Coordinator or in a similar administrative role
• Knowledge of the metal industry and its products (steel, aluminum, etc.) is highly desirable
• Excellent organizational and time management skills
• Strong attention to detail and accuracy
• Proficient in using CRM software and Microsoft Office Suite (Word, Excel, PowerPoint)
• Exceptional communication and interpersonal skills
• Ability to work independently and collaboratively in a team environment
• Strong problem-solving and decision-making abilities
• Flexibility to adapt to changing priorities and deadlines
• Ability to speak Chinese preferred

Note: This job description is intended to provide a general overview of the position and should not be interpreted as a comprehensive list of all responsibilities.