Business Development Manager - Cargo Sales - United Airlines

There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

We’re not just in the business of transporting people. We’re also in the business of moving cargo. As a major provider of air freight services, our Cargo team transports everyday electronics and automotive parts, to perishable goods, life-saving organs, vaccines and even baby formula. And in turn, we help keep businesses, communities, and global economies running. With so many career options – from Marketing to Finance, Logistics to Data Analytics, and more – you can build a career within a career and gain exposure to so many areas of our airline’s important role in the global supply chain. Join our team and watch your uniquely United career journey unfold.

Job Overview & Responsibilities:

Please note: This position may be hired as an Account Executive or Business Development Manager, depending on candidate background, skill level and experience.

The Cargo Sales Business Development Manager is responsible for the management of high-value portfolio clients to drive revenue growth and ensure customer satisfaction. This role is responsible for introducing cargo products to the market, maintaining sales and high standard of service to customers.

• Enhancing long-term business relationships with top-tier cargo clients by analyzing global coverage opportunities and by offering competitive solutions to those opportunities
• Maintains a high level of sales call subject area/F2F client visibility
• Responsible for mid-term, long-term and export selling, consignee sales and import sales
• Crafts and maintains account profiles in United systems
• Creates awareness of all UA products and services in the area to magnify market influence and generate future sales
• Works with Regional Sales Manager to assist with leadership on Central Division projects/assignments including collaboration with Ops and Revenue Management teams
• Develops innovative management strategies to improve the speed of booking process including improvement of online booking %’s
• Enhances cargo revenues by developing account business plans and forecasting
• Delivers Quarterly Business Reviews (QBRs) to each portfolio client
• Responsible for rate negotiations and implementation including ad-hoc capability
• Actively manages customer allotments
• Supports network optimization tools and processes
• Partners with Freight Accounting for rate/billing oversight
• Provides total and efficient service to accounts
• Takes ownership of account management and relationship management for assigned portfolio
• Maintains creative business development approach ensuring balanced advocacy for business and customer needs

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!

What’s needed to succeed (Minimum Qualifications):

• Bachelor's degree or 4 years of relevant work experience
• 3 - 5 Years of related experience
• Excellent written and verbal communication skills
• Good reading comprehension skills. Communicates accurate information and ideas via a wide range of media/mediums to various audiences
• Must be enthusiastic, self-starter, deal maker, tenacious and solutions oriented
• Must also stay current on competitive landscape and ensures leadership role for United Cargo in the industry
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):

• Master's degree

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.