Business Development Representative (BDR/SDR) - US - Cognigy

About Cognigy:

Cognigy is revolutionizing the customer service industry by providing the most cutting-edge AI workforce on the market. Its award-winning solution empowers businesses to deliver exceptional customer service that is instant, personalized, in any language, and on any channel. Through the perfect combination of Generative and Conversational AI, Cognigy’s AI Agents are shaping the future of customer service, increasing customer satisfaction, and supporting employees in real-time. 

Our skilled #CognigyCrew are the people behind our leading technology and we are now looking for more talented people to join our global team.

Why you’ll love working at Cognigy: Our promise to you

We empower our people to be successful as part of a diverse, passionate and respectful team who are proud to be enabling customer and employee service that is loved by everyone.

We do this by challenging each other to succeed and being enabled to do our best work. Encouraging and supporting growth is at the heart of our success, founded on a culture of mutual respect and trust – always! It’s no wonder that the values that inspire and drive our #CognigyCrew are our 4Ts: Team, Trust, Transparency, Technology.

Your new role: Business Development Representative (BDR) – US

Potential OTE: $70k to $80k per annum

As a Business Development Representative (BDR) at Cognigy your role is crucial in identifying and sourcing leads tailored to our ideal customer profile. You are instrumental in our ability to build a robust pipeline by sourcing potential customers who align closely within our target demographic. Your efforts not only drive new business growth, but also allow us to concentrate our efforts where we are most likely to win.

This is an exciting opportunity for a self-motivated, high-energy individual who thrives in a fast-paced environment, is a “people-person” and is eager to make a significant impact. Build experience towards a rewarding sales career with valuable experience and training in prospecting, communication, and relationship building.

Your responsibilities will include:

• Deliver sales-qualified leads to account teams to support personal, team and corporate sales targets and objectives.
• Collaborate with account executives to identify prospect accounts using lead generation tools and B2B databases such as ZoomInfo, Outreach, and HubSpot to uncover new areas of pipeline growth.
• Work with the marketing team to create and execute comprehensive, multi-channel outreach campaign strategies (phone, email, LinkedIn), utilizing both broad-based and account-specific approaches.
• Attend in-person conferences and partner events to prospect and identify potential new customers.
• Assist with market segmentation and go-to-market strategies to identify target customer segments and key contacts.
• Create engaging content for outreach campaigns, including crafting email copy and leveraging marketing assets to ensure alignment with marketing and sales objectives.

Growth Potential:

At Cognigy we are committed to your professional growth. This role offers significant opportunities for career development, including access to ongoing training, and involvement in high-impact projects allowing you to showcase and advance your unique skills and experience.

Requirements

About you

• Bachelor’s degree in business, sales/commerce, marketing, market research, or a related field.
• Minimum of 2+ years in lead generation, sales, marketing, or a similar role, preferably in a tech, software or startup environment.
• Strong organizational and time management skills, with the ability to manage multiple projects across various stakeholders.
• Proven project management skills, with the ability to coordinate and manage multiple initiatives simultaneously.
• Familiarity with segmentation and lead generation, methodologies, tools/B2B databases.
• Exceptional verbal and written communication skills.
• Proficiency with HubSpot for managing leads, accounts, and contact data, building reports, and analyzing performance metrics through dashboards.
• Excellent attention to detail, with strong research, data management, and analytical skills. Ability to analyze data and respond effectively.
• Self-motivated and capable of working both independently and as part of a team in a fast-paced environment.

Benefits

Life at Cognigy: What we offer you

We are an ambitious and international tech company with a great culture, and we make sure that everyone feels welcome. Our excellent benefits make us a fantastic place to work - these include:

• Attractive and performance-oriented salary
• Medical, Dental, Vision, Life, & Disability insurance
• 401(k)
• Unlimited leave
• Unique opportunity to help build and shape the company, with little hierarchy
• Flexible working options
• Colleague recognition, reward and celebration events
• Global Employee Assistance Program
• ClassPass membership, giving you access to a variety of fitness and wellness experiences
• Ongoing learning and development opportunities, including LinkedIn Learning
• One paid ‘Giving Back Day' each year, so you can volunteer for a charity or community activity of your choice
• Subscription to the Calm app for you plus five friends/family members, giving you access to guided meditation, sleep stories, music, masterclasses, and much more
• Demonstrated initiative and eagerness to learn about new products, solutions, use cases, and industry verticals.