Business Development Representative - Dunlop Protective Footwear USA, LLC

Dunlop Protective Footwear is a leading international company and market leader in the safety boots segment. Known for its uncompromising commitment to quality, innovation, and safety, Dunlop has advanced production locations in the Netherlands, Portugal, and the US. We supply high-quality protective equipment to 75 countries worldwide and various sectors. With a rich history dating back to 1888, we strive to create an inclusive and supportive work environment where everyone makes a unique contribution to our success.

Position overview:
The Business Development Representative (BDR) is responsible for developing and nurturing relationships with key accounts and end-users, driving sales growth, and serving as a company ambassador. You will proactively seek and develop new business leads, exploit market opportunities, and support both existing and potential new clients. This role requires a proactive mindset, strategic thinking, and a blend of account management, sales hunting, and team collaboration.

Key Responsibilities:

• Develop and maintain strong relationships with distributors and end-users, gaining a deep understanding of their business needs and challenges.
• Collaborate closely with the sales team and sales agencies to identify and prioritize opportunities, focusing on top end-users within the segment.
• Analyze sales data and gather customer feedback to forecast performance, guide strategic market penetration, and ensure customer satisfaction.
• Gain and maintain comprehensive knowledge of product features and applications to effectively communicate value propositions to customers.
• Provide thorough training sessions for customers to ensure they fully understand product functionality, optimize usage, and enhance the Dunlop brand's presence in the market.
• Work with other departments (e.g. Marketing) to ensure that product messaging and training materials are current, aligned with market demands, and effectively delivered to customers.
• Support the customer service team in shifting from a reactive to a proactive sales approach, implementing active sales strategies, and fostering a forward-thinking, customer-centric culture.
• Ability to share and present sales and performance reports to management, highlighting trends, achievements, and areas for improvement.
• Participate in industry shows and customer meetings as required to represent the company, build networks, and stay informed on industry trends.
• Maintain and manage the sales pipeline using CRM, ensuring timely follow-ups and progress tracking for all potential leads and opportunities.
• Support customer service functions as needed, such as processing orders and handling RGA (Return Goods Authorization) requests in the ERP system.

Qualifications:

• Bachelor’s degree preferred; equivalent experience will be considered.
• 5-7 years of experience in a related field, preferably in sales.
• Experience in a manufacturing environment or a related industry is highly preferred.
• Strong communication and interpersonal skills with a proven track record of building and maintaining client relationships.
• Excellent analytical skills and proficiency in sales forecasting and data analysis are preferred.
• Leadership qualities with the ability to mentor and guide junior team members.
• Proficiency in Microsoft Office, Power BI, and ERP/CRM systems (preferably Microsoft Dynamics 365).

Location: This position will require you to work onsite in Havre de Grace, MD.

Benefits:

• Health, dental, and vision insurance
• 401K with company match
• Paid time off
• Bonus potential
• Ongoing training and development opportunities

Compensation: $60-75k
You must be eligible to work for any employer in the US without sponsorship.
Dunlop is an equal employment opportunity workplace.
 

Powered by JazzHR