Business Development Representative (In-office/Hybrid) - Albany, NY - OSR Manage

Position Title: Business Development Representative
Reports To: Vice President, Business Development
Team: Business Development
Travel Requirements: Less than 5%
Status: Full-time

Are you interested in working for a company with a distinct competitive advantage? A place where your message resonates with prospects? We guarantee engaging conversations with decision-makers, and your role will involve thinking quickly and effectively selling our value.

Qualifications:

• Associate Degree in Communications, Business Administration, or a related field
• 2+ years of experience in a sales role, preferably within a B2B service organization
• Strong understanding of sales prospecting and appointment setting
• Deep knowledge of B2B sales strategy and principles
• Excellent communication and interpersonal skills
• Highly organized and detail-oriented
• Passionate about helping others
• Demonstrates a “Do-What-It-Takes” attitude
• Valid driver's license and reliable transportation

Responsibilities:

• Manage inbound calls from CEOs, Presidents, and CFOs, converting leads into appointments
• Ensure customer accounts, contacts, and information are up-to-date and accurate in the CRM system
• Classify customer accounts in the CRM based on predetermined criteria (Lead, Prospect, Client, etc.)
• Collaborate with the management team to define, schedule, and execute the “next steps” for each account
• Create strategic marketing lists based on industry, location, account classification, activity, and product adoption
• Hold 3–6 qualified sales appointments per week, aiming for 2 qualified appointments weekly
• Embody and promote the company's commitment to customer obsession
• Stay informed on the business, regulatory, and economic environments affecting the company and its stakeholders
• Build strong relationships with the internal team
• Maintain the confidentiality and integrity of all company and customer information

Contribution to “Customer Obsession”:

• Qualify all leads and prospects to ensure focus on “Ideal Customers”
• Support Solution Advisers in securing new customers by regularly setting qualified sales appointments
• Be proactive about account development, ensuring there is always a defined “next step” and that accounts are actively managed

Desired Outcomes:

• Ensure the CRM system is consistently current and accurate
• Meet or exceed sales quotas consistently

Job Type: Full-time
Pay: $55,000 - $75,000 per year (OTE: $65K - $85K)