Business Development Representative - All Heart Home Care
Nashville, TN
About the Job
All Heart Home Care in a Nutshell:
All Heart Home Care is a health care company with diverse opportunities. At the core, we are a family of caregivers devoted to improving the quality of life for our patients and clients. We believe that people find the most comfort and happiness in the familiarity of their own home and that everyone deserves a chance to know the love of family.
The Business Development Representative position:
We are seeking a qualified full-time professional to serve as an influential liaison between the agency, hospitals, healthcare providers, and the non-medical community to foster communication and collaboration, promote agency goals, and elevate awareness of the comprehensive suite of services offered for our Nashville office. This position will be specifically marketing for our Private Pay Companion and Concierge line of business. This position will mainly cover the Williamson/Davidson County territory.
Responsibilities:
- Actively serve as a proficient liaison between the agency, the medical community, and other affiliates within the service area.
- Collaborates with the Clinical and Operational team to have understanding of customers and processes in assigned area in order to educate and answer questions regarding available services.
- Spends <70% of time engaging with referral sources in-person to educate on the services and benefits of the agency as a healthcare provider.
- Receives referrals from various sources and facilitates their seamless transfer to the Patient Operations department for processing and admission.
- Maintain a well-planned schedule and accurate, up-to-date documentation of communication and contact with these individuals in all required reporting platforms.
- Assists the physician, hospital discharge planners, other referral sources, and patient care staff in coordinating professional and ancillary home care services.
- Delivers orders to physician offices for signature in exceptional circumstances when immediate, urgent action is required per established protocols.
- Identify and participate in industry conferences and professional groups to represent the agency and enhance its market presence.
- Maintains a cooperative working relationship with the patient care staff and supports them in providing quality patient care.
- Participate in regular team meetings.
- Refrains from engagement in any activities, directly or indirectly, that may compete with business or interests of the company.
- Ensures adherence to HIPAA regulations to protect the privacy and confidentiality of patients, physicians, and co-workers, and refrains from disclosing any confidential information to unauthorized individuals or entities, including competitors or third parties.
BENEFITS:
- Competitive Wages
- Weekly Payroll
- Generous Paid Time Off program (full-time benefit)
- Direct Deposit
- Comprehensive Benefits Package that may include medical, dental, vision, life, 401K (full-time benefit)
QUALIFICATIONS:
- Minimum of one year business development experience in healthcare required or other relevant business development experience
- Demonstrated ability to provide a high level of customer service
- Excellent verbal and written communication skills
- Ability to work creatively, independently, and be self-motivated
- Current and valid driver license, transportation, and auto insurance
- Applicant MUST live in the Middle Tennessee area to be considered
Why join the All Heart Home Care family?
At All Heart Home Care, you are more than a number; you are a part of the family. As a local family-owned business, we are devoted to not only providing the best care for our patients, but also promoting the success of our employees.
What some people say about working for All Heart Home Care:
"Friendly staff/co-workers. Management seems to really care about their employees and the patients. Great working environment. You feel like part of the family."
"I decided to go to work for All Heart after working for another private duty company for 18 months. All Heart offers vacation pay, and compensates their nurses well. There is always someone available in the office to talk to if a problem occurs."
"They are advocates on quality over quantity; they truly take everyone's benefit to heart. The staff is so helpful and caring they truly work together for not only the patient and the employee but everyone as a whole."
"I have been with this company for almost 13 years and don't plan on leaving. You couldn't ask for a better place to work. The owner and management are great to their employees, they have always put the patient and family first. My director has always worked closely with me on any issues I've had whether personal or work related. It is definitely a caring and family like environment!"
Source : All Heart Home Care